MUHAMMAD MUZAMMIL HASEEB
Melrose,MA
Summary
Dynamic professional with experience as a Shift Supervisor at CVS Pharmacy, adept at enhancing team performance and customer satisfaction. Proficient in technical problem-solving and programming, leveraging skills in Python and effective communication to resolve operational challenges. Committed to driving efficiency and fostering a collaborative work environment.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Stoneham, Massachusetts
01.2025 - Current
- Supervised daily operations and team workflow to ensure accuracy, safety, and adherence to customer-service standards.
- Led front store associates during daily CVS Pharmacy shift operations to maintain service quality.
- Trained team members and coordinated priorities to effectively resolve operational issues in a fast-paced environment.
- Managed store opening and closing procedures to ensure compliance with CVS Pharmacy security standards.
- Assisted customers with product location, questions, and checkout service.
Customer Associate; Shift Lead
Walgreens Pharmacy
Wakefield; Saugus; Melrose, MA
07.2023 - 05.2025
- Facilitated customer inquiries, transactions, inventory management, online orders, and daily store operations, ensuring seamless service in a high-volume environment.
- Processed sales transactions using Walgreens point-of-sale register and payment systems, maintaining accuracy and efficiency.
- Assisted pharmacy customers with prescription pickup and over-the-counter product questions.
- Verified customer information for prescription orders and refill requests.
- Trained and supported team members on customer service and point-of-sale procedures, improving overall service delivery.
Delivery Driver
DoorDash, Grubhub & Uber Eats
01.2024 - 12.2024
- Executed deliveries using GPS navigation and route planning, adapting to changing conditions for on-time arrivals.
- Navigated routes using GPS and traffic updates for timely deliveries.
- Managed scheduling of multiple delivery orders, promptly resolving customer and business issues.
- Collected and verified food orders from restaurants before delivery to ensure accuracy.
- Retrieved delivery requests from DoorDash, Grubhub, and Uber Eats driver apps.
Education
Bachelor of Science - Computer Engineering
Wentworth Institute of Technology
Boston, MA05-2029
Skills
- Customer Service Software
- Inventory Management Systems
- Networking & Tools: Wireshark, CAD, Laboratory Equipment, Microsoft Excel, Word, PowerPoint
- Embedded systems
- C programming
- Python programming
- Operational Efficiency
- Languages: English, Urdu, Hindi
Personal Information
Availability: Available January–April 2027
ENGINEERING PROJECTS & LABORATORIES
- Digital Logic Design Projects — Wentworth Institute of Technology, Designed and analyzed combinational logic circuits using Boolean algebra, logic gates, and Karnaugh maps., Simplified logic expressions and evaluated equivalent gate-level implementations for circuit efficiency., Compared circuit designs using transistor count and gate-delay tradeoffs to evaluate implementation performance.
- Computer Networking & Wireshark Laboratory — Wentworth Institute of Technology, Captured and analyzed HTTP traffic using Wireshark to examine browser requests and server responses., Analyzed HTTP headers, TCP source/destination ports, and client/server IP addressing to understand network communication., Applied networking concepts to identify and interpret protocol information within captured packets.
- Engineering Physics Laboratory — Wentworth Institute of Technology, Conducted an electron-beam deflection experiment using accelerating and deflection voltages., Recorded experimental measurements and analyzed beam displacement in relation to electrical variables., Followed laboratory procedures, measurement techniques, and high-voltage safety requirements.
- Engineering Prototypes & Laboratory Project — National Student Leadership Conference, New Haven, CT | June 2024 – July 2024, Designed and constructed engineering prototypes, including bridges and underwater devices, through hands-on design challenges., Conducted a water-filtration experiment using natural materials and laboratory equipment., Collaborated with team members to design, test, troubleshoot, and improve prototype performance.
LEADERSHIP & INVOLVEMENT
- Chess Club, Everett High School — Co-Founder | 2020 – 2024
- Helped establish and organize a student chess club while encouraging collaboration and participation.
- Asian Club, Wentworth Institute of Technology — Member | 2025 - Present
- Intramural Basketball, Wentworth Institute of Technology — Player | 2025 - Present
Timeline
Shift Supervisor
CVS Pharmacy
01.2025 - Current
Delivery Driver
DoorDash, Grubhub & Uber Eats
01.2024 - 12.2024
Customer Associate; Shift Lead
Walgreens Pharmacy
07.2023 - 05.2025
Bachelor of Science - Computer Engineering
Wentworth Institute of Technology