Senior Manager HR & Administration with over 18 years of progressive experience in international NGOs and USAID/USG-funded projects. Demonstrated expertise in comprehensive Human Resources management, encompassing HR policy formulation, employee lifecycle oversight, recruitment, onboarding, performance evaluation, compensation and benefits administration, payroll processing, EOBI management, and adherence to Pakistan labor laws and USG regulations.
Overview
20
20
years of professional experience
2
2
Certifications
Work History
Senior Operations Manager
International Foundation for Electoral Systems (IFESUSA)
Islamabad, PK
2019.10 - Current
Lead Human Resources and Administration functions in compliance with IFES policies, USAID regulations, and USG requirements.
Maintain and implement HR policies, procedures, and employee manuals in line with organizational standards and Pakistan's labor laws.
Manage the complete employee lifecycle, including recruitment, onboarding, orientation, performance management, training, development, retention, and separation.
Lead recruitment activities, including advertisement placement, shortlisting, interviews, reference checks, and preparation of hiring documentation.
Issue, manage, and renew employment contracts and consultant agreements; maintain confidential personnel and consultant files.
Administer compensation and benefits programs, including health and life insurance, leave management, severance, and employee welfare initiatives.
Process payroll and manage statutory compliance, including EOBI and related reporting.
Oversee the online timesheet and leave management system (Replicon), providing guidance and technical support to staff.
Advise the Senior Country Director on HR matters, and assist in the resolution of employee relations issues.
Serve as the Safety and Security Focal Person (SSFP); implement the Pakistan Safety and Security Manual, and manage emergency preparedness and evacuation procedures.
Conduct security risk assessments for offices, events, and staff travel; oversee third-party security providers.
Manage office administration, facilities, janitorial services, asset inventory, and vendor contracts under USG compliance standards.
Lead the setup and refurbishment of project offices, including leasing, renovation, asset coding, and operational readiness.
Office Manager
Adam Smith International-UK
Lahore, PK
2018.12 - 2019.10
Oversaw comprehensive financial management for Lahore office, ensuring adherence to budgets and fiscal policies.
Directed fleet operations, including maintenance and scheduling, to support organizational logistics.
Coordinated event planning from concept to execution, enhancing company visibility and staff engagement.
Led procurement processes, including sourcing, negotiation, and contract management, to optimize resource allocation.
Maintained meticulous records for all office operations, contributing to transparency and accountability.
Implemented cost-saving measures and streamlined procedures to boost operational efficiency.
Manager HR and Operations
GECAT Ltd Company
Khobar, Saudi Arabia
2016.01 - 2018.11
Headed HR and Administration functions for a multinational workforce of over 1,000 employees.
Led manpower planning, recruitment, onboarding, performance management, training, and employee development.
Developed and implemented HR policies, compensation structures, contracts, and benefits in line with labor laws and organizational objectives.
Managed payroll, insurance, employee records, and statutory compliance.
Handled employee relations, disciplinary matters, and supported senior leadership in conflict resolution.
Oversaw office administration, facilities management, asset control, and operational systems supporting executive management.
Senior Operations Officer
International Foundation for Electoral Systems (IFESUSA)
Islamabad, Pak
2009.07 - 2015.12
Oversaw daily operational activities encompassing logistics, procurement, human resources, and security protocols.
Led recruitment processes, including the execution of salary surveys and the drafting of employee contracts.
Human Resources Representative/Generalist at Microchip Technology IncorporatedHuman Resources Representative/Generalist at Microchip Technology Incorporated