Summary
Overview
Work History
Education
Skills
Certification
Languages
Reading about literature, history, religion and science
Timeline
Generic

Muhammad Qureshi

Cherry Hill,NJ

Summary

Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful setting. Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Front Desk Clerk

S4 Hospitality Llc
09.2014 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Used internal software to process reservations, check-ins and check-outs.

Sales Associate

7-eleven
08.2020 - 10.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Executive

Mitsubishi Of Cherry Hill
01.2020 - 02.2020
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.

Director Special Projects

Geo TV Network
04.2004 - 07.2014

1. Script Writing

2. Content and concept development

3.Translation and dubbing.

4. Song writing

5. Channel's promotional campaigns

  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Monitored and coordinated workflows to optimize resources.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Evaluated scripts to identify creative strategies and resource needs.

Education

Master of Science - Zooology

University of Karachi
Karachi, Pakistan
08.1992

Bachelor of Science - Zoology

University of Karachi
Karachi, Pakistan
08.1991

High School Diploma -

Government College For Boys
Karachi, Pakistan
06.1986

Skills

  • Quality Assessments
  • Customer Service
  • Administrative Skills
  • Process Transactions
  • Room Charges
  • Verifying Reservations
  • File Management
  • Registration
  • Front Desk Operations
  • Word Processing
  • Property Information
  • Service Quality
  • Sales Expertise

Certification

  • Sit com producer Training - 2008

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Reading about literature, history, religion and science

Knowledge is something that always increases without any change of loosing it. One of my college professors had a saying " The higher you climb the broader your vision will be" and he used to add always " Your climbing ladders are books". This is something that I firmly believe in.

Timeline

Sales Associate

7-eleven
08.2020 - 10.2020

Sales Executive

Mitsubishi Of Cherry Hill
01.2020 - 02.2020

Front Desk Clerk

S4 Hospitality Llc
09.2014 - Current

Director Special Projects

Geo TV Network
04.2004 - 07.2014

Master of Science - Zooology

University of Karachi

Bachelor of Science - Zoology

University of Karachi

High School Diploma -

Government College For Boys
Muhammad Qureshi