Muhammad Safyan
Northridge,CA
Summary
Directed teams to meet management objectives while maintaining high standards of customer service. Fostered a collaborative environment to enhance employee productivity and streamline processes. Leveraged remote work experience in the health sector to drive team success.
Overview
7
7
years of professional experience
Work History
Manager
Baskin Robbins
04.2019 - Current
- Organize staff duties, prepare work schedules and assign specific duties
- Confer with staff members to discuss issues, coordinate activities, or resolve problems
- Oversee activities directly related to making products or providing services
- Direct and coordinate activities of businesses concerned with production, pricing, sales, or distribution of products
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
- Manage movement of goods into and out of production facilities such as ice cream and other merchandise
- Order and receive supplies and equipment as needed from different vendors
- Prepare and maintain inventory as well as production records.
Pharmacy Support Specialist
Amwell Medical Group
10.2023 - 02.2026
- Facilitated prescription processing and management to ensure timely patient care.
- Coordinated with healthcare providers to resolve medication-related inquiries efficiently.
- Managed patient communications regarding refill requests and medication adherence strategies effectively.
Tutor
Pierce College
02.2019 - 08.2019
- Cooperate in training and development sessions to improve tutoring practices or learn new tutoring techniques
- Accommodate feedback to students utilizing positive reinforcement techniques to encourage, motivate, or build confidence in students
- Schedule tutoring appointments with students and create opportunities for learning
- Supervised students in academic environments, such as classrooms, laboratories, or computing centers
- Review class material with students by discussing text, working solutions to problems, or reviewing worksheets or other assignments.
Education
Bachelor of Science - Systems and Operations Management
California State University, Northridge
Los Angeles, CA03.2021
Associate of Science in Transfer - Business Administration
Pierce College
Woodland Hills, CA10.2019
Associate of Art - Gen. Studies in Technology, Engineering & Mathematics
Pierce College
Woodland, CA10.2019
Skills
- Administration and Management
- Management of Material Resources
- Monitoring
- Coordination
- Inventory
- Scheduling
- Inventory Management
- Microsoft Word
- Operations
- Listening
- Training
- Team Building
- Microsoft Office
- Tableau and R Experience
- Knowledge and usage of SAP
- Business Administration
- Operations Management
- Employee Training and Development
- Schedule Preparation
- Staff Management
- Customer Relationship Management (CRM)
Additional Information
- Some experience with Quickbooks. Able to use all computer programs, including Excel and PowerPoint.
- Some experience with using Tableau and SAP. As an assistant manager for Baskin Robbins had experience with supervising business and employees.
Timeline
Pharmacy Support Specialist
Amwell Medical Group
10.2023 - 02.2026
Manager
Baskin Robbins
04.2019 - Current
Tutor
Pierce College
02.2019 - 08.2019
Bachelor of Science - Systems and Operations Management
California State University, Northridge
Associate of Science in Transfer - Business Administration
Pierce College
Associate of Art - Gen. Studies in Technology, Engineering & Mathematics
Pierce College