Muhammad Naveed Noor
Hanover Park,IL
Summary
Accomplished relationship banker with 5+ years of experience delivering personalized financial solutions, growing client portfolios, overcoming challenges, and driving branch performance. Expert in needs-based selling, account management, and loan origination with a proven record of exceeding sales and service goals. Adept at building long-term client trust while ensuring strict compliance with banking regulations and operational standards. Recognized for balancing business growth with exceptional customer experience in competitive financial markets
Overview
7
7
years of professional experience
Work History
Retail Relationship Banker
Wintrust Bank
Buffalo Grove, IL
11.2022 - Current
- Enhanced client loyalty by consistently delivering on commitments and meeting or exceeding expectations during interactions.
- Facilitated informative workshops on various banking topics, empowering customers with valuable financial knowledge.
- Demonstrated adaptability in response to evolving industry trends and changing customer preferences, ensuring consistent performance in a dynamic environment.
- Identified opportunities for cross-selling products, leading to increased revenue for the bank.
- Attending bank events in which client interaction ensured marketing to promote current offers from the bank.
Banker
Huntington National Bank
Palatine, IL
07.2022 - 11.2022
- Built strong client relationships by providing personalized financial guidance and product recommendations to meet customer needs
- Opened and maintained accounts, processed loan and credit applications, and educated customers on digital banking tools.
- Conducted needs-based assessments to identify opportunities for cross-selling bank products such as checking, savings, credit cards, mortgages, and investment services.
Teller
North Brook Bank & Trust
Buffalo Grove, IL
01.2019 - 07.2022
- Develop skills to recognize potential Fraud.
- Well known about opening and closing procedure
- Greet customers warmly and ascertain problem or reason for calling.
- Resolve Customers complains via phone, email and use telephone to reach out customers to verify account information
- Operate cash drawer and handling cash efficiently, in addition to attending customers in the drive-thru
Education
Bachelor of Science - Telecommunication And Business
Sir Syed University
Karachi03.2016
Skills
- Branch operations
- Cash handling expertise
- Credit analysis
- Banking software proficiency
- Sales proficiency
- Client retention strategies
- Portfolio management
- Loan processing
- Performance tracking
- Financial planning
- Debt management
- Customer onboarding
- Creative thinking
- Customer Service-oriented
- Relationship building and management
- Banking
- Teller support
- Resourcefulness
- Cash flow management
- Policy development and implementation
- Project management
- Community relations
Languages
Urdu
Native or Bilingual
Hindi
Native or Bilingual
English
Full Professional
Timeline
Retail Relationship Banker
Wintrust Bank
11.2022 - Current
Banker
Huntington National Bank
07.2022 - 11.2022
Teller
North Brook Bank & Trust
01.2019 - 07.2022
Bachelor of Science - Telecommunication And Business
Sir Syed University