Muhammad Shah
Kingwood,TX
Summary
Versatile and detail-oriented professional with substantial expertise in customer service, inventory control, and teamwork. Recognized for adeptly working with colleagues to reach store objectives and consistently achieve performance benchmarks. Dedicated to providing top-notch service and enhancing organizational accomplishments.
Overview
3
3
years of professional experience
Work History
Team Associate
Walmart
07.2021 - Current
- Managed online grocery orders efficiently, ensuring 98% accurate and timely fulfillment by implementing a streamlined process
- Collaborated effectively with team members, achieving store goals and consistently meeting performance targets by coordinating efforts and sharing best practices
- Ensured exceptional customer service at the cashier, managing over 300 transactions daily with a friendly demeanor and effectively resolving issues, achieving a 95% customer satisfaction rate.
Cashier
East River Food Mart
02.2022 - 01.2024
- Ensured accurate and efficient checkout operations, handling cash, credit, and debit transactions for over 200 customers daily while maintaining a friendly and professional demeanor
- Managed inventory levels, restocked shelves, and organized product displays to enhance the shopping experience, increasing product availability by 20%
- Provided outstanding customer service by assisting customers with product inquiries, resolving complaints, and offering recommendations to improve customer satisfaction.
Education
BBA - Management Information Systems
University Of Houston
Houston, TX06.2025
Associate of Arts - Business
Lonestar College
Kingwood, TX12.2023
Skills
- Web development
- Microsoft Access
- Microsoft Powerpoint
- Digital marketing
- Data Analysis
- Graphic Design
Leadership organizations
The National Society Of Leadership And Success
- Delivers a transformative leadership program designed to facilitate students' personal development, foster career success, and empower them to make a meaningful impact in their communities.
- Hosts engaging community events and speaker series, offers job opportunities and provides professional coaching and communication assessments to support comprehensive personal and professional growth.
The Islamic Youth Society
- Promotes Islamic teachings and values through educational programs and community events, fostering understanding and spreading peace within the community.
- Supports community welfare by providing meals to the needy, organizing clean-up initiatives, and hosting events focused on Islamic culture and principles.
Timeline
Cashier
East River Food Mart
02.2022 - 01.2024
Team Associate
Walmart
07.2021 - Current
BBA - Management Information Systems
University Of Houston
Associate of Arts - Business
Lonestar College
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