Muhammed Bilewu

A consummate and result-oriented Business Analyst with experience spanning over 3 years in areas of business processes and evaluating business performance with the objective to providing actionable solutions and/or alternatives actions to streamline and optimize resources to meet business needs. An effective and proven communicator with the ability to deliver software projects using agile methodology in supporting highly complex projects from initial scope, planning, implementation and follow up stages. I also possess a great cross functional ability in delivering high value, on-demand, ServiceNow solutions to both internal and external stakeholders. Hands-on experience on various ServiceNow Modules like Service Catalogue, Incident, Change, Problem, Knowledge and Reporting etc.

Completed various professional training courses in data analysis, business intelligence tools, and project management methodologies, continuously improving knowledge of best practices in business analysis.

References available upon request

Reading and Travelling