Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Muhammed Boye Jalo

Killeen,Texas

Summary

Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.

Overview

17
17
years of professional experience
1
1
Certificate

Work History

Radio Frequency Transmission Operation Trainee

United States Air Force Reserve
Bioloxi, MS
02.2022 - Current

Installs, configures, and repairs radio frequency communications equipment. Aligns and tunes systems to achieve maximum performance. Evaluates systems for performance and security and makes corrections as needed.

Plans, organizes, and directs all radio frequency equipment support activities. Ensures connectivity and security of RF links by solving hardware, software, configuration, and alignment issues. Protects systems and data from cyber threats.

Security Specialist

Texas Department Of Public Safety
Austin, TX
01.2021 - Current


  • Perform highly complex (Senior-Level) and proactive security enforcement to protect life and property in support of Commissioned Officers (State Troopers).
  • Work involves overseeing, monitoring and/or patrolling grounds; receiving visitors; inspecting and safeguarding State and Court buildings, properties, and equipment; directing traffic (vehicular and pedestrian) and issuing tickets.
  • Work is performed under limited Supervision, with considerable latitude for the use of initiative and independent judgement.
  • Monitor and operate visitor screening equipment such as metal detectors, magnetometers, X-ray machines bollards systems, electronic access pedestals, and concealed handgun License/ to carry (CHL/LTC) stations.
  • Monitor and operate sophisticated video surveillance, access control and intrusion detection systems.
  • Operate the Capitol Region Emergency Operations Center display boards, camera systems, unarmed aerial system feeds, social media accounts, and radio communication equipment.
  • Patrol assigned areas for security violations, guards against theft and mischief, and respond to alarms/calls for service or assistance. May include bike patrol in and around the Capitol Complex.
  • Support Law enforcement Commissioned Officers (State Troopers) in investigative efforts and in apprehension of suspects in cases of unauthorized entry into State buildings, malicious mischief, or other violations.
  • Operate Capitol access card and badge-issue station, including but not limited to, capturing photos, completing data entry, and becoming proficient in the card access database.
  • Provide emergency assistance, including administering first aid, evacuations and incidents posing threats to the safety and well-being of law enforcement officers or the public

Global Security Specialist

EBAY -Proregssive F.O.R.C.E Concepts (PFC)
Austin, TX
05.2019 - 12.2020
  • Monitor and analyze camera and access control-based systems.
  • Effectively communicate incident response and policies via telephone and radio, operate access control technology, and provide general assistance to customer, vendors, and guests.
  • Support assigned regional and international physical security teams as they prepare for, respond to, and recover from both crisis and non-crisis incidents.
  • Complete project work or other administrative tasks related to my function, as assigned by Manager.
  • Answer routine emergency calls, monitor alarms and video equipment, including fire alarms, door alarms, and duress alarms.
  • Dispatched security officers, ERT, Facilities, Police, Fire and EMS personnel as required via telephone and radio.
  • Maintain various records of communications and events.
  • Use multiple internal and external resources to gather and manage information and intelligence about events that are occurring both domestically and international stage that may impact people, assets, or reputation of client.
  • Monitor worldwide events; identify events with potential to impact clients’ personnel, assets, and operations. Examples of relevant event categories include, but are not limited to natural disasters, political instability, terrorism, and crime.
  • Collaborate with cross-functional team of other global security professionals in support of Global Security Operations 24/7/365 operations.
  • Activate and Facilitate crisis management response; assist with event escalation and emergency communications to site, regional, and Global-level Security & Resiliency leadership.
  • Conduct detailed verbal situation briefings to Crisis Management Lead.
  • Implement and support GSOC operating procedures and best practices to drive business goals and objectives.
  • Participate in training and exercises to ensure GSOC team proficiency and compliance with standard operating procedures.
  • Conduct after action reviews to identify lessons learned and best practices.

Global Security Specialist

Ebay- Security Industry Specialist (SIS)
Austin, TX
08.2018 - 05.2019


  • Monitor and investigate all forms and levels of threats to client's Global Sites, coordinate response, and lead crisis management activities to protect the People, Business, and brand.
  • Provide emergency support to client’s subsidiaries Global sites.
  • Gather information and analysis of threats, provide crisis escalation information to Global Security Managers, and actively monitor the security systems.
  • Conduct 24/7 remote monitoring and oversight of technical systems for all client’s location globally.
  • Maintain situational awareness of global events, political affairs and factors associated with social and economic stability.
  • Support and augment incident command capabilities during potential or ongoing crisis events that exceed the capacity of the localized response.
  • Provide timely and accurate situational advisories to management and key personnel.

Commissioned Security Officer

TEXAS Lottery Commission -Smith Protective Service
Austin, TX
07.2018 - 08.2018
  • Provide security for premises and employees by patrolling premises; monitoring surveillance equipment, inspecting premises, equipment, and access points; and obtain help by sounding alarms.
  • Prevent losses and damage by reporting irregularities, informing violators of policy and procedures, retraining trespassers.
  • Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses.
  • Maintain environment by monitoring and setting building and equipment controls.
  • Maintain organization’s stability and reputation by complying with legal requirements.
  • Ensure operation of weapon and equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
  • Adhere to all company service and operation standards.
  • Response to emergencies to provide necessary assistance to employees and visitors.
  • Protect the company’s assets relative to theft, assault, fire and other safety issues.
  • Follow procedures for various initiatives, including fire prevention, property patrol, and traffic control and accident investigation.

Security Supervisor

Samsung Austin Semiconductor -Securitas
Austin, TX
04.2015 - 07.2018
  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Use multiple internal and external resources to gather and manage information and intelligence about events that are occurring both domestically and international stage that may impact the people, assets, or reputation of the client.

Visa Fraud Investigator

United States Department Of State -U.S Embassy Lib
Monrovia, Liberia
08.2010 - 10.2014


  • Determine validity of documents and claims by American Citizen Services (ACS), Immigrant Visa (IV) and Non-Immigrant visa (NIV) applicants and provides analysis and reports of findings in potential fraudulent cases. Use state of the art software tools to pre-screen visa cases to identify potential fraud before applicants show up for interview.
  • Conduct fraudulent interviews of applicant suspected of fraudulent claims and suspicious travel.
  • Conduct field investigation when necessary and prepare investigative reports.
  • Monitor fraudulent workload and ensure that the Consular Affairs systems and other software tools and best practices are used for maximum efficiency in the investigation and tracking of case work.
  • Conduct training and drafts analysis to educate newly arrived officers (Consuls) regarding local cultural, economic, and social practices. Conduct training for newly hired local staff to educate them on Consular Fraud Prevention systems. Making sure they get familiarized with the U.S and local immigration laws, rules and procedures that impact migration and travel.
  • Monitor local developments that impact migratory flow and illicit travel and reports on these issues to the Fraud Prevention Manager.
  • Build and maintains with relevant mid-level local authorities, third countries consulate/embassies and U.S agencies/institutions, universities, and local businesses.
  • Build and maintains repository of companies and financial institutions associated with fraudulent cases.
  • Prepares and sometimes participates in related outreach activities and /or consular fraud prevention campaigns through town halls, meetings, internet café and social media.
  • Responsible for providing supervision duties over subordinate. Perform other duties as assigned.
  • By the directive of the RSO, sometimes, Provides Executive Protection Services for the U.S Ambassador Linda Thomas-Greenfield to the Rural parts of Liberia. Making sure she and her team were safe throughout the trip and in some instances, we had to spend the nights in rural area.
  • Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case.

Security Investigator

Overseas Building Operations OBO -US Embassy Lib
Monrovia, Liberia
07.2009 - 08.2010
  • Provides the Regional Security Officer (RSO) with critical support for liaison with local nation police and other security related authorities.
  • Conduct various types of investigations such as employees’ background.
  • Facilitates for the protection of visiting high-level dignitaries.
  • Provides vital security guidance and advice to the RSO.
  • Manages and conducts background security certification investigation for prospective and current locally employees’ staff (LE Staff).
  • Provides drafting and translation of memoranda, diplomatic notes, and other official correspondence.
  • Assists RSO personnel with selection of and logistical arrangements for the national Police candidate’s participation in the International Law Enforcement Academies (ILEA) and other training programs.
  • Documented findings and prepared detailed reports.
  • Carefully documented statements, observations and evidentiary materials.
  • Collaborated with federal agencies on investigations.
  • Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.

Police Detective

Liberia National Police
Monrovia, Liberia
08.2006 - 07.2009
  • Investigated and reported crimes, accidents, offenses and damage to property.
  • Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
  • Gathered facts from interviews of suspects, witnesses and complainants.
  • Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise.
  • As Interpol Agent and National Security Officer (NSO) for INTERPOL-Liberia, supported Law enforcement agencies around the world.
  • Conduct criminal investigations as efficiently and effectively as possible.
  • Supported governmental and intergovernmental organizations, authorities, and services whose mission is to prevent, or combat crime Investigated criminal cases with international implications such as cross border crimes with a view to arrest of fugitive and if possible, extradite the subject.
  • Issued Interpol wanted notices to all Interpol member countries around the world. Liaised with local and international law enforcement agencies in preventing crimes.
  • Published notices for a missing person especially minor, Fugitive, War criminals wanted for genocides and other heinous crimes.

Police Officer

Liberia National Police
Monrovia, Liberia
10.2004 - 07.2006
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses and damage to property.
  • Answered emergency calls for help from citizens and business owners.
  • Secured crime scenes, gathered evidence and questioned witnesses.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Conducted preliminary investigations at scenes of major crimes.
  • Apprehended suspects, read Miranda Rights and transported offenders to jail.

Education

Bachelor of Science - Cybersecurity

Indiana University - Purdue University Fort Wayne
Fort Wayne, IN
04.2021

Skills

  • Excellent Verbal Communication Skills
  • Critical Thinking
  • Operation Monitoring
  • Operations Understanding
  • Safety Protocols
  • Operational Procedures
  • Inspection Preparations
  • Complex Problem-Solving

Certification

  • CompTIA Network + Certificate
  • CompTIA Security + Certificate
  • Certificate in Tactical Emergency Casualty Care (TECC) and Texas Crime Information Center/National Crime Information Center (TCIC/NCIC).
  • Certificate of Completion in The Legal Fundamentals of Cyber Investigations (McAfee Institute)
  • Basic Military Training Course -Lackland, Texas
  • Cyber Fundamentals Course -USAF Technical Training School.

Timeline

Radio Frequency Transmission Operation Trainee

United States Air Force Reserve
02.2022 - Current

Security Specialist

Texas Department Of Public Safety
01.2021 - Current

Global Security Specialist

EBAY -Proregssive F.O.R.C.E Concepts (PFC)
05.2019 - 12.2020

Global Security Specialist

Ebay- Security Industry Specialist (SIS)
08.2018 - 05.2019

Commissioned Security Officer

TEXAS Lottery Commission -Smith Protective Service
07.2018 - 08.2018

Security Supervisor

Samsung Austin Semiconductor -Securitas
04.2015 - 07.2018

Visa Fraud Investigator

United States Department Of State -U.S Embassy Lib
08.2010 - 10.2014

Security Investigator

Overseas Building Operations OBO -US Embassy Lib
07.2009 - 08.2010

Police Detective

Liberia National Police
08.2006 - 07.2009

Police Officer

Liberia National Police
10.2004 - 07.2006

Bachelor of Science - Cybersecurity

Indiana University - Purdue University Fort Wayne
Muhammed Boye Jalo