Muhammed O. Ali
Summary
Versatile service professional bringing active and quality performance. Skilled in communication and consultative approach to deal with client relations and needs. Dedicated to promoting engaging work environment and empowering coworkers to fulfill duty to best of their ability. Documented strengths in building and maintaining relationships with diverse clients through various mean of outreach.
Overview
3
3
years of professional experience
Work History
Sales Development Representative
LEAP Legal Software - SaaS
Jersey City, NJ
06.2021 - Current
- Hit quota and KPI metrics 95% of time.
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Contacted approximately 80-100 prospective customers per day to uncover sales opportunities all over United States
- Owned sales prospecting and won new business by articulating full value of company's capabilities to prospects.
- Used sales tech stack provided to reach prospects using different verticals
- Employed consultative approach to assess customer needs and business challenges.
- Participated in legal conferences, trade shows and events to generate leads.
Sales Associate
Nordstrom
Paramus, NJ
06.2019 - 06.2021
- Interacted with an average of 50 customers per day while displaying exceptional level of service
- Made commission/sales goal 90% of times
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Look for ways to improve sales and outreach to customers/people while connecting with people and customers through various means eg. social media
- Increased sales by offering advice on purchases and promoting additional products.
Executive Assistant
Union Falls Financial Partners
Totowa , NJ
05.2020 - 08.2020
- Prepared documents, reports, and presentations for executives using software proficiencies.
- Kept physical files and digitized records organized for easy updating and retrieval.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Tackled and addressed high-priority issues while maintaining professional administrative discretion
- Managed average of 20 customer calls per day
Education
Bachelor of Arts - Law And Society
Ramapo College of NJ
Mahwah, NJ05.2021
Skills
- Business to Business sales
- Exceptional Verbal Communication
- Product Knowledge Retention
- Analytical and Critical Thinking
- Customer/Business relationship building
- Planning and Coordination
- Collaboration
- Quality Assurance
- Proficient in LinkedIn Sales Navigator
- Proficient in Salesforce CRM
- Proficient in SalesLoft
- Proficient in Microsoft Office
Innocence Project of NJ
- Worked with Professor David Gurney from Ramapo College of NJ on Innocence Project regarding file on criminal case
- Digitized records for organizational purposes
- Drafted professional documents that developed case file
- Conveyed information with peers to further team knowledge
- Researched legal precedent/procedures
Volunteer Experience
- The Ashraq Feed the Hungry: Delivered over 100 servings of food to homeless people across city of Paterson (2018-2020).
- ESL Tutoring for Bengali Youths
Timeline
Sales Development Representative
LEAP Legal Software - SaaS
06.2021 - Current
Executive Assistant
Union Falls Financial Partners
05.2020 - 08.2020
Sales Associate
Nordstrom
06.2019 - 06.2021
Bachelor of Arts - Law And Society
Ramapo College of NJ
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