Summary
Overview
Work History
Education
Skills
Driving License
Timeline
Generic
Muhannad Ashram

Muhannad Ashram

Summary

Accomplished Sales Manager and Marketing Director with a proven track record at NAVONA FLOWERS SHOP and Instagram, enhancing client satisfaction and boosting sales through strategic planning and dynamic marketing campaigns. Expert in sales reporting and staff management, I excel in creating engaging content and fostering strong team dynamics. Achieved significant sales growth by leveraging market research and social media savvy.

Overview

10
10
years of professional experience
2
2
Languages

Work History

Sales Manager

NAVONA FLOWERS SHOP
01.2020 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Designed eye-catching window displays showcasing the latest trends in floristry, driving foot traffic into the store.

Marketing Director

Instagram
12.2018 - Current
  • Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
  • Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
  • Created content and promotional materials to drive engagement and conversions.
  • Boosted brand awareness by developing and implementing strategic marketing campaigns.
  • Increased consumer engagement by creating personalized experiences through targeted segmentation strategies.

Microsoft Expert

Personal Skills
01.2015 - Current
  • Gathered data from appropriate sources to assist in determining customer needs and requirements.
  • Developed pivot tables and custom reports in Excel.
  • Integrated MS products into CRM outputs for large-scale customer campaigns.
  • Worked directly with project management on document and template needs.
  • Supported end-user networks in Microsoft environment incorporating Microsoft Server and Workstation practices.
  • Mentored junior developers to enhance their skills and knowledge of Microsoft technologies.

Assistant Special Events Coordinator

FIFA World Cup Qatar 2022™
11.2022 - 12.2022
  • Delivered memorable events by sourcing unique entertainment options tailored to each audience''s interests.
  • Collaborated with cross-functional teams to execute seamless events that met organizational goals.
  • Supported fundraising initiatives by organizing engaging events that generated significant donations.
  • Coordinated volunteer efforts, fostering a collaborative environment that contributed to event success.
  • Developed strong relationships with sponsors, leading to increased funding opportunities for future events.

Education

High School Diploma -

Ebla International School
Doha, Qatar
04.2001 -

Skills

Sales planning

Driving License

2018 - 2025

Timeline

Assistant Special Events Coordinator

FIFA World Cup Qatar 2022™
11.2022 - 12.2022

Sales Manager

NAVONA FLOWERS SHOP
01.2020 - Current

Marketing Director

Instagram
12.2018 - Current

Microsoft Expert

Personal Skills
01.2015 - Current

High School Diploma -

Ebla International School
04.2001 -

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Muhannad Ashram