Muhannad Elhag
Bedford,TX
Summary
Dynamic security professional with extensive experience at TUT Security, excelling in surveillance monitoring and incident investigation. Proven ability to develop security protocols and respond effectively to emergencies. Recognized for strong communication skills and a friendly demeanor, fostering collaboration and ensuring a safe environment. Committed to maintaining high standards of safety and security. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
TUT Security - Harmony Schools
Armed Security
Dallas, TX
01.2025 - Current
- Patrolled assigned areas to detect suspicious activities and persons.
- Performed routine maintenance tasks such as checking doors and windows for proper locking mechanisms and replacing light bulbs as needed.
- Provided assistance to law enforcement agencies in apprehending suspects when necessary.
- Investigated reported incidents such as theft, vandalism, trespassing.
- Monitored surveillance cameras to detect any criminal activity or violations of policy.
- Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
- Conducted regular patrols of the facility grounds using both vehicle and foot patrol methods.
- Followed established protocol for responding to alarms or other emergency situations.
Pioneer Investigation Services
Armed Security
Irving, TX
02.2024 - Current
- Conducted security checks on personnel entering and exiting the premises.
- Assisted in the development of new security protocols based on changes in technology or environment.
- Participated in training exercises related to emergency response protocols.
- Provided escorts for authorized personnel entering restricted areas within the facility.
- Conducted regular patrols of the facility grounds using both vehicle and foot patrol methods.
- Patrolled assigned areas to detect suspicious activities and persons.
- Followed established protocol for responding to alarms or other emergency situations.
- Investigated reported incidents such as theft, vandalism, trespassing.
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
- Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
Commissioned Security Officer
KWI Enterprises
Arlington, United States
01.2020 - Current
- Company Overview: Security Property Protection - Customer Services
- Security Property Protection - Customer Services
Retail Marketing Assistant
Bank of khartoum
Khartoum, Sudan
01.2013 - 11.2018
- Provided leadership and direction on creative strategy for branding projects.
- Provided guidance on branding strategy and corporate identity development.
- Developed unique concepts for branding projects based on client feedback.
- Managed relationships with external vendors related to branding initiatives.
- Provided feedback on branding initiatives to ensure consistency across platforms.
- Ensured compliance with legal guidelines related to branding activities.
- Ensured all published materials adhered to company branding guidelines.
Education
Bachelor of Science -
National Ribat University
Khartoum, Sudan01-2013
Skills
- Surveillance monitoring
- Incident investigation
- Security protocol development
- Emergency response
- Equipment maintenance
- Access control
- Security checks
- Customer service
- Team collaboration
- Conflict resolution
- Communication skills
- Time management
- Networking
- Multitasking Abilities
- Friendly, positive attitude
Timeline
TUT Security - Harmony Schools
Armed Security
01.2025 - Current
Pioneer Investigation Services
Armed Security
02.2024 - Current
Commissioned Security Officer
KWI Enterprises
01.2020 - Current
Retail Marketing Assistant
Bank of khartoum
01.2013 - 11.2018
Bachelor of Science -
National Ribat University
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