Mujib Siddiq
New York,NY
Summary
.
Solid financial acumen, operations experience and natural leadership talents. Focused on supporting business management by developing and implementing successful operational and service policies. Well versed in financial and retail practices, standards and regulations. Proven ability in creating procedures for boosting productivity. Enthusiastic finance student, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of financial analytics. Motivated to learn, grow and excel under any capacity.
Overview
3
3
years of professional experience
Work History
Insurance Broker
K&N Insurance Brokerage
09.2019 - 11.2022
- Assisted in supporting operational and customer service excellence.
- Anticipated and solved problems for multiple parties.
- Coordinated with general manager in different operational issues and promotional activities.
- Evaluated current operational strategies and recommend improvements.
- Developed and maintained operational guidelines for staff.
- Generated operational reports for management on monthly schedule.
- Provided sales support for various different insurance agencies
- Organized and maintained office files/workspace
- Assisted customers in various settings (i.e. in person and over the phone)
- Processed customer payments
- Tested programs and databases to identify issues and make necessary modifications.
- Supported and monitored databases by proactively resolving database issues and maintaining servers.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Sold auto and home insurance policies to new and existing customers.
- Coordinated with project management staff on database development timelines and project scope.
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Evaluated accuracy and quality of data entered into agency management system.
- Tracked progress of all outstanding insurance claims.
- Retained 95% of policyholders during annual renewal period.
Sales Associate
GameStop
01.2021 - 09.2021
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier/Sales Associate
Burlington Coat Factory
01.2020 - 08.2020
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained clean sales floor and straightened merchandise.
Education
BBA - Finance
Baruch College - Zicklin School of Business
New York, NY2023
Skills
- Problem anticipation and resolution
- Originality and creativity
- Lotus Notes
- Python
- SQL
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Networking: TCP/IP VPN
- Cloud backup: Monitoring Windows 10 work station
- Effective, written and verbal communication
- Great ability to work in a team/solo environment
- Sales tracking
- Focus and perseverance
- Records organization and management
- Ability to prioritize tasks in a high volume environment
- Mathematical calculation and reasoning
- Supplier monitoring
Interests
-Community service
-Reading
-Sports
-Running
-Weight lifting
Timeline
Sales Associate
GameStop
01.2021 - 09.2021
Cashier/Sales Associate
Burlington Coat Factory
01.2020 - 08.2020
Insurance Broker
K&N Insurance Brokerage
09.2019 - 11.2022
BBA - Finance
Baruch College - Zicklin School of Business
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