Mujo Suljic
Chicago,IL
Summary
Dependable and adaptable delivery driver with experience in field operations, logistics, and customer service. Proven ability to manage transportation routes, ensure safety compliance, and meet delivery deadlines. Known for optimizing delivery efficiency, handling various equipment, and maintaining excellent customer relationships. Strong problem-solving and decision-making skills in high-pressure environments. Committed to continuous improvement and ensuring timely, safe deliveries while providing high-quality service.
Overview
7
7
years of professional experience
Work History
Lead Delivery Driver
Abt Electronics
Chicago, IL
2022.11 - 2024.12
- Progressed from trainee to lead delivery driver within three months by demonstrating exceptional logistical skills and reliability
- Successfully managed an independent delivery route, consistently meeting deadlines and ensuring customer satisfaction
- Delivered appliances and other products with precision, ensuring proper handling and timely arrivals
- Built strong relationships with customers, resolving issues promptly and maintaining a high level of customer satisfaction
- Trained and mentored new hires, ensuring they followed safety protocols and delivery standards
- Applied advanced routing software to plan and optimize delivery routes, reducing fuel costs and improving on-time delivery performance
FedEx Delivery Driver
FedEx
St. Louis, MO
2019.01 - 2022.11
- Delivered packages and shipments to customers within assigned routes, ensuring timely and accurate deliveries
- Managed daily delivery schedules and route planning, utilizing GPS and tracking software to optimize travel time and fuel efficiency
- Maintained a strong safety record by adhering to all traffic laws and FedEx safety protocols
- Provided excellent customer service, handling inquiries and ensuring a positive experience for customers
- Managed package inventory in the vehicle, ensuring accurate documentation of deliveries and pickups
- Ensured the safe and efficient operation of the delivery vehicle, performing routine inspections and maintenance checks
Event Coordinator/Logistics Support & Property Manager
Koken Art Factory
St. Louis, MO
2018.08 - 2019.01
- Managed logistics for large-scale events, coordinating the timely delivery and setup of equipment and materials
- Conducted risk assessments and ensured the safe delivery and transportation of materials for events and operations
- Managed inventory and logistics for a U-Haul sub-business, ensuring vehicles and materials were well-organized and on-time
Team Leader/Installer
Fence and Deck Depot
St. Louis, MO
2018.02 - 2018.08
- Coordinated logistics for team members, ensuring materials were transported and delivered to project sites efficiently
- Managed daily delivery schedules, making sure all deliveries were made within time constraints while adhering to safety protocols
- Operated and maintained delivery vehicles and heavy machinery for large installations
Education
Some College (No Degree) - Traffic And Transportation
University of Tuzla
Bosnia And Herzegovina Skills
- Delivery Operations
- Route Planning
- Customer Service Excellence
- Safety Compliance
- Time Management
- Problem-Solving under Pressure
- Logistics Coordination
- Equipment Handling
- Team Collaboration
- Traffic Regulations Knowledge
- Cross-Platform OS Expertise (Microsoft, Mac, and Linux)
- Microsoft Office Suite
- Google Workspace
- OSHA 10-Hour Certification
- Bilingual: Bosnian, English, Spanish (proficient)
Timeline
Lead Delivery Driver
Abt Electronics
2022.11 - 2024.12
FedEx Delivery Driver
FedEx
2019.01 - 2022.11
Event Coordinator/Logistics Support & Property Manager
Koken Art Factory
2018.08 - 2019.01
Team Leader/Installer
Fence and Deck Depot
2018.02 - 2018.08
Some College (No Degree) - Traffic And Transportation
University of Tuzla