Mukaddes Karagoz
Penn State Health
Mountville,PA
10
years of professional experience
Detail-oriented healthcare professional with 4+ years of experience supporting patient care teams in fast-paced clinical settings. Strong background in rooming patients, recording vital signs, updating EMR/EHR, and coordinating appointments and follow-up care. Known for accurate documentation, clear communication, and reliable support of daily clinic operations.
Work History
Medical Assistant
7 Years 1 Month- Roomed patients, verified histories, and prepared exam rooms for provider visits.
- Recorded vital signs and updated electronic health records with accurate clinical data.
- Assessed patient needs, relayed concerns to providers, and supported timely triage.
- Scheduled appointments, coordinated follow-up care, and managed patient communications.
- Collected specimens, labeled samples, and maintained compliance with clinical procedures.
- Administered injections and performed point-of-care testing under provider direction.
- Educated patients on visit preparation, medication instructions, and after-visit care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before they were depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Manager
3 Years 6 Months- Supervised daily diner operations, ensuring smooth service and consistent guest satisfaction.
- Scheduled shifts to maintain coverage during peak dining periods and reduce service delays.
- Trained staff on food safety, service standards, and point-of-sale procedures.
- Resolved customer concerns promptly, preserving positive dining experiences and repeat business.
- Reviewed cash handling and sales reports, maintaining accurate end-of-day reconciliation.
- Improved team performance through coaching, feedback, and workflow adjustments.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved safety procedures to create safe working conditions for workers.
Education
Associate of Science - Health Sciences
Medical Assistant - Medical Asisstant
Skills
Direct patient care
Vital signs monitoring
Phlebotomy
Specimen processing
Specimen labeling
Clinical documentation
EMR / EHR
Electronic records
Patient scheduling
Procedure support
Team collaboration
HIPAA compliance
Patient communication
Phlebotomy skills
Patient-focused care
Timeline
Medical Assistant
Penn State Health
09.2019 - CurrentRead More
Manager
Diner
08.2016 - 02.2020Read More
Rowan College At Gloucester County
Medical Assistant from Medical Asisstant
Read More
Rowan College At Gloucester County
Associate of Science from Health Sciences
Read More