Muktar Udan
Hopkins,MN
Summary
Dynamic and self-motivated professional with extensive experience in clerical, scheduling, and organizational functions. Demonstrates a strong ability to learn quickly and adapt to new challenges, consistently striving to exceed client expectations and uphold service level agreements. Proven track record of delivering exceptional support and fostering positive relationships in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Housing Coordinator
RECOVERY CARE LLC
11.2022 - 10.2025
- Supervising after school activities.
- Oversaw housing plans for over 15 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
- Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs.
Office Coordinator
The Millennium Group
12.2016 - 01.2020
- Provide high quality customer service to internal and external clients
- Distribute incoming and outgoing mail, packages and shipments in an efficient manner while maintaining accuracy
- Proficient with Microsoft Office applications
- Maintain customer roster, including contact lists and seating charts.
Community Education Facilities Supervisor
Hopkins Public School
01.2014 - 06.2015
- Building supervisor responsible for monitoring the front desk and assisting with building use information
- Preparation of scheduled activities in various building within the district
Somali Interpreting
Hopkins Public Schools
09.2011 - 05.2015
- Extensive knowledge within the subject of interpreting
- Extensive vocabulary in both languages
- Ability to express thoughts clearly and concisely in both English & Somali
Patient Account Representative
Fairview Health Services
10.2012 - 12.2013
- Manage incoming calls
- Assist patients with check-in and check-out procedures
- Respond to all guess inquiries such as scheduling and registration
Management Aide
Minneapolis Public Housing Authority
10.2012 - 12.2013
- Perform a variety of clerical and inspection functions to assist in the delivery of service to public housing residents
- Respond to questions and give general information to residents and customers of public housing
Program Coordinator
Brian Coyle Center
05.2009 - 10.2011
- Coordinate activities and functions of a designated program to ensure that goals and objectives specified for the program are accomplished in accordance with the center
- Supervise other events, such as orientation, and leadership development programs
Education
Bachelor of Science - Health And Wellness With Public Health
University of Minnesota
Minneapolis, MN05-2011
Associate in Liberal Arts - undefined
Normandale College
Bloomington, MN12.2007
Skills
- Affordable housing
- Tenant rights
- Social services
- Referrals and networking
- Case management
- [Type] housing expert
- Negotiation
- Temporary housing
- Multitasking Abilities
- Effective communication
- Written communication
- Problem-solving
- Interpersonal skills
- Community outreach
- Strategic planning
- Administration and management
- Volunteer coordination
- Decision-making
- Team leadership
- Clerical support
- Social services coordination
- Attention to detail
- Public speaking
- Problem-solving abilities
- Teamwork
Timeline
Housing Coordinator
RECOVERY CARE LLC
11.2022 - 10.2025
Office Coordinator
The Millennium Group
12.2016 - 01.2020
Community Education Facilities Supervisor
Hopkins Public School
01.2014 - 06.2015
Patient Account Representative
Fairview Health Services
10.2012 - 12.2013
Management Aide
Minneapolis Public Housing Authority
10.2012 - 12.2013
Somali Interpreting
Hopkins Public Schools
09.2011 - 05.2015
Program Coordinator
Brian Coyle Center
05.2009 - 10.2011
Associate in Liberal Arts - undefined
Normandale College
Bachelor of Science - Health And Wellness With Public Health
University of Minnesota