Mulisa Kayitesi
Rockford
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.Dedicated professional with strong customer service and patient care skills. Experienced in providing support to seniors and ensuring quality in merchandise operations. Committed to making a positive impact in every interaction.
Versatile team member with a solid background in caregiving and retail. Demonstrates exceptional time management and adaptability, ensuring high-quality service and support. Ready to contribute to a dynamic environment focused on customer satisfaction and care.
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Warehouse Merch Team Member
Amazon warehouse
Rockford
06.2024 - 02.2025
I worked to satisfy our customer, working in merch I worked in many roles such as printing shirts, tags, scanning, folding, packaging, and shipping the shirts. I worked to make sure our customers got great quality in their purchases.
Caregiver
Help at Home
Rockford
12.2022 - 04.2024
- This job was very rewarding to me, working to help seniors who couldn't help themselves was my joy.
- I even got to learn what I would do as a nurse/ Surgical tech, and also make them feel comfortable to ask me anything.
- I enjoyed serving them food, giving them baths, and cleaning and making sure their home was nice and clean.
Sales Associate
Ross Dress For Less
Rockford
01.2021 - 08.2022
- When I was working at Ross, I worked on the sales floor, where I provided everyone with great customer service.
- I enjoyed talking to the different customers everyday, and being in an environment where I would be around many different cultures.
Education
Associate of Applied Science - Surgical Technology
Rockford Career College
Rockford, IL 04.2024 - 10.2025
Skills
- Time management
- Adaptability
- Patient care
- Service
- Customer service
- Cleaning
- Public speaking
- Caregiving
- Home Care
- Senior Care
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Warehouse Merch Team Member
Amazon warehouse
06.2024 - 02.2025
Associate of Applied Science - Surgical Technology
Rockford Career College
04.2024 - 10.2025
Caregiver
Help at Home
12.2022 - 04.2024
Sales Associate
Ross Dress For Less
01.2021 - 08.2022