Certified Phlebotomy Technician (CPT) with 5 years of expertise in venipuncture, capillary draw, and specimen handling. Proven 98% first-stick success rate across pediatric, geriatric, and oncology patients. Skilled in OSHA/CLIA compliance and compassionate care.
Overview
7
7
years of professional experience
Work History
Phlebotomist
Tarrant County Public Health Refugee Clinic
Fort Worth, TX
08.2022 - 03.2025
Verified patient identity and test requisitions to prevent errors.
Collected, labeled, and processed over 50 blood samples daily for diverse populations, with a 98% first-stick success rate, ensuring adherence to safety standards and enhancing the patient care experience.
Prioritized STAT orders and urgent requests, ensuring timely specimen delivery to the lab for critical diagnostics.
Maintained 100% compliance with HIPAA and OSHA standards, including proper disposal of biohazardous materials.
Calmed anxious patients using clear communication and distraction techniques, improving the patient satisfaction score.
Trained 3 new phlebotomists on venipuncture techniques, hospital protocols, EHR systems (Epic), and patient interaction best practices.
Clinical Medical Student
Jimma medical center
jimma, Ethiopia
01.2018 - 06.2021
Performed 50+ successful venipunctures and capillary sticks across internal medicine, emergency, and outpatient settings.
Labeled, stored, and transported specimens accurately using SST, EDTA, and heparin tube protocols.
Educated patients on blood draw procedures, fasting requirements, and post-care, reducing anxiety, and improving cooperation.
Adhered to OSHA guidelines, including PPE use and sharps disposal.
Coordinated with lab staff to resolve issues, such as hemolyzed samples, ensuring timely processing.
Education
Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialists
Fort Worth, TX
05-2025
Medical Doctorate - Medicine
Jimma University
Oromia, Ethiopia
09-2021
Skills
Venipuncture & Capillary Puncture Butterfly Needles & Vacutainer Systems
Order of Draw Proficiency Centrifuge Operation
EHR/EMR Proficiency
Specimen Handling & Processing
Patient Identification & Documentation
HIPAA/OSHA Compliance
Patient-Centered Care Conflict Resolution Time Management
Attention to Detail Team Collaboration Stress Management