Summary
Overview
Work History
Education
Skills
Assessments
Personal Information
Languages
Certification
Timeline
Generic

Mumina Abdi

Syracuse,NY

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Trainer

Chipotle Grill
Syracuse, NY
07.2023 - Current
  • Suggested and offered specific training programs to help workers maintain or improve job skills.

Customer Service Representative

Epiq
Dublin, OH
08.2022 - 09.2022
  • I worked at Epiq as a customer service representative
  • I provided information about products and services, and resolved complaints usually by phone
  • Reissued checks and created escalations and provided any general information the caller had.

Direct Care Aide

Heinzerling Community
Columbus, OH
02.2022 - 06.2022
  • As a Direct Care Assistant at Heinzerling Community, I provided compassionate care to a Developmentally Disabled population, assisting with their day-to-day activities such as getting out of bed, bathing, feeding, and engaging in various activities.

Warehouse Worker

UPS
05.2021 - 01.2022
  • UPS package handlers are vital to a company's package delivery services
  • I sorted and grouped packages according to their intended destinations and loaded them into appropriate delivery vehicles
  • I handled products with the utmost care and kept them secure at all times.

Crew Member

Chipotle Mexican Grill
Columbus, OH
09.2020 - 05.2021
  • Primary duties consisted of taking orders, preparing meals, packaging food items, and ringing up customer purchases
  • Secondary duties included preparing food and ingredients, opening and closing the store, and cleaning.

Crew Trainer

Mcdonalds
08.2019 - 09.2020
  • Worked with various customers in a fast-paced environment while also training new employees
  • Education

Education

High school diploma -

Westland High School
06.2021

Medical Secretary

Syracuse Education Opportunity Centera
Syracuse, NY

Skills

  • Responsible
  • Good at staying focused
  • Proficient with Medical Terminology
  • Experience with standard office equipment (copiers/scanners, fax machine, mail equipment) Experience with standard office equipment , copiers/scanners,fax machine , mail equipment
  • Math
  • Computer Networking
  • Computer Science
  • Understanding HIPPAA regulations
  • Work Planning and Prioritization
  • Team Leadership
  • Format medical reports, memorandums, emails and letters
  • Receive and transfer dictated material into mail ready documents
  • Design and integrate data records into mail merge documents (letters, forms, envelope and labels)
  • Understand customer service techniques/patient relations/telephone etiquette
  • Demonstrate medical record filing procedures (electronic and manual)
  • Performed keyboarding skills at a minimum speed of 50 wpm for 5 mins/100% accuracy
  • Proficient in Microsoft Word and Outlook

Assessments

Verbal Communication, Proficient, 06/01/20, Speaking clearly, correctly, and concisely

Personal Information

Willing To Relocate: Anywhere

Languages

English - Expert

Somali Dialect (maimai)- Fluent

Certification

Medical Secratary Program

Timeline

Crew Trainer

Chipotle Grill
07.2023 - Current

Customer Service Representative

Epiq
08.2022 - 09.2022

Direct Care Aide

Heinzerling Community
02.2022 - 06.2022

Warehouse Worker

UPS
05.2021 - 01.2022

Crew Member

Chipotle Mexican Grill
09.2020 - 05.2021

Crew Trainer

Mcdonalds
08.2019 - 09.2020

High school diploma -

Westland High School

Medical Secretary

Syracuse Education Opportunity Centera

Similar Profiles

CREATE PROFILE
Mumina Abdi