Yaritzia Ceja
Brownfield
Summary
Recent graduate with foundational knowledge in Psychology. I am a passionate and reliable person and in the future hope to meet unique client needs. Pursuing an education in Clinical Mental Health Counseling would equip me with the skills to deliver high-quality therapy to future clients, enabling me to help others navigate their way to a brighter future. I have always found myself in tune with the diverse needs of others, often noticing when someone needs support, encouragement, or simply to be heard. This sensitivity has drawn me to build strong connections with others. I consider myself someone who has empathy, patience, and a growth mindset. Therefore I want to pursue my education and get my Master's in Psychology.
Overview
5
5
years of professional experience
Work History
Crew Trainer
Mcdonalds
06.2022 - 04.2025
- Trained new crew members on operational procedures and customer service standards.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Monitored team performance, providing constructive feedback to enhance service efficiency.
- Implemented training materials to improve staff knowledge of menu items and promotions.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service.
Cashier
Good Morning Donuts
02.2022 - 04.2022
- Processed customer transactions efficiently, ensuring accurate cash handling and timely service.
- Managed inventory by restocking supplies and monitoring product freshness daily.
- Resolved customer complaints promptly, improving overall satisfaction rates.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Bed Bath and Beyond
10.2020 - 08.2021
- Maintained cleanliness and organization of work area, promoting a welcoming environment.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Education
Associate of Arts - Psychology
South Plains College
Levelland, Tx05.2023
High School -
Grand Island Senior High
Grand Island, Ne05.2020
Bachelor of Science - Psychological Sciences
Texas Tech University
Lubbock, TX12-2025
Skills
- Reliable
- Responsible
- Communication Skills
- Empathy
- Relationship building
- Goal Oriented
- Friendly
- Honest
- Team leadership
- Patience
Languages
English
Spanish
Timeline
Crew Trainer
Mcdonalds
06.2022 - 04.2025
Cashier
Good Morning Donuts
02.2022 - 04.2022
Cashier
Bed Bath and Beyond
10.2020 - 08.2021
Associate of Arts - Psychology
South Plains College
High School -
Grand Island Senior High
Bachelor of Science - Psychological Sciences
Texas Tech University
Awards
Honors Program in High School