Abril Flores Reyes
Albert Lea,MN
Summary
Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's
03.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
CNA Certified - CNA Course
Riverland Community College
2200 Riverland Dr, Albert Lea, MN 5600711.2023
High School Diploma -
Albert Lea Highschool
2000 Tiger Ln, Albert Lea, MN 5600705.2025
Skills
- Coaching and Mentoring
- Active Listening
- Customer Service
- Sanitation and Cleaning
- Workplace Safety
- Safe Food Handling
- Opening and Closing Procedures
- Role Modeling
- Dress Code Enforcement
- Food Safety
- Reliable
- Organized
Languages
Spanish
Native or Bilingual
Certification
- CNA - Certified Nurse Assistant
Timeline
Crew Trainer
McDonald's
03.2023 - Current
CNA Certified - CNA Course
Riverland Community College
High School Diploma -
Albert Lea Highschool