Ki’ Wanna Rowe
Crew Training
Lithonia,GA
Summary
Dynamic Crew Trainer with a proven track record at McDonald's, specializing in elevating team performance and customer satisfaction through expert coaching and mentoring. Excelled in fostering teamwork and enhancing food safety, leveraging skills in active listening and customer service. Demonstrated leadership by example, significantly improving crew collaboration and service efficiency.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Crew Trainer
McDonald's
09.2023 - Current
- Mentored junior employees to improve performance, food safety, and customer service.
- Trained other employees in customer service, food safety, and performance requirements.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Set positive example for team members by providing high-quality, efficient service.
Education
Bachelor of Arts - Law
Georgia Southern University
Statesboro, GA05-2030
High School Diploma -
Lithonia High School
Lithonia 05-2026
Skills
Continuous improvement
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 8 staff members.
Timeline
Crew Trainer
McDonald's
09.2023 - Current
Bachelor of Arts - Law
Georgia Southern University
High School Diploma -
Lithonia High School
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