Nicholas Magdaleno
Port Orchard,WA
Summary
As a dedicated Crew Trainer at McDonald's, I excelled in mentoring staff, enhancing customer service, and ensuring food safety. My leadership significantly improved team performance and efficiency. Skilled in employee training and coaching, I possess a keen eye for detail and a commitment to continuous development, making me a valuable asset to any team.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
03.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Mentored junior employees to improve performance, food safety, and customer service.
Education
High School Diploma -
Millikan High School
Long Beach, CA06.2018
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Coaching and Mentoring
- Team leadership and supervision
- Food safety understanding
- Food Safety
- Staff education and training
- Product Knowledge
- Staff Development
- Employee Onboarding
- Task Delegation
- Motivational Skills
- Continuous Development
- Coaching Techniques
- Clear Communication
- Critical Thinking
- Attention to Detail
- Coaching and Development
Timeline
Crew Trainer
McDonald's
03.2021 - Current
High School Diploma -
Millikan High School
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