Summary
Overview
Work History
Education
Skills
ACTIVITIES & LEADERSHIP
Languages
Timeline
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Mumtahina Reeha

Queens,NY

Summary

Dynamic and results-driven professional with experience at Dunkin', excelling in customer service and operational efficiency. Proven ability to enhance order accuracy and foster team collaboration, ensuring customer satisfaction in a fast-paced environment. Skilled in point of sale operations and effective communication, contributing to successful promotions and a welcoming atmosphere.

Overview

1
1
Language
2
2
years of professional experience

Work History

Crew Member

Dunkin'
New York, NY
01.2025 - Current
  • Delivered efficient customer service in fast-paced environment, ensuring customer satisfaction
  • Handled high-volume orders with precision and professionalism, contributing to smooth operations
  • Build rapport with regular customers and foster a welcoming environment
  • Worked with team members to strengthen collaboration and improve time management
  • Work closely with store owner and management to roll out promotions and advertising

Education

Bachelor of Arts - Mathematics/Statistics

Hunter College, City University of New York
695 Park Ave, New York, NY 10065
05-2030

High School Diploma -

Baruch College Campus Highschool
New York, NY
01-2026

Science of Natural Disasters -

SUNY Oneonta
01-2026

Introductory Sociology (SOC 1005) -

Baruch College
09-2025

Skills

  • Customer service and support
  • Point of sale operation
  • Order accuracy
  • Operational efficiency
  • Safety compliance
  • Effective communication and safety awareness
  • Organizational skills
  • Prioritization skills
  • Team collaboration
  • Collaborative skills
  • Adaptability

ACTIVITIES & LEADERSHIP

  • Leadership Course/ Peer Mentor, Senior Year 2025-2026
  • Led weekly mentorship meeting with 9th-grade students and provided scholastic guidance
  • Built connections and encouraged engagement, fostering a supportive and inclusive environment
  • Developed leadership, planning, and communication skills
  • Peer Tutor, Baruch Science & Math Departments, Freshman to Senior Year 2022-2023
  • Tutored peers in math and science, explaining complex concepts and improving understanding
  • Strengthened communication and mentoring skills while supporting academic growth of others
  • Rock the Street, Wall Street Club, Sophomore Year 2023-2024
  • Gained financial literacy, budgeting, investigating skills, and explored careers in finance
  • Learned about professional pathways in financial sector and developed career readiness skills
  • Baruch Event Committee (BEC) Member, Freshman to Senior Year 2022-2026
  • Planned and executed school events including Back to School Bash and Snowflake Social
  • Strengthened school community and encouraged student engagement
  • Asian Affinity Club Member, Sophomore to Senior Year 2023-2026
  • Promoted cultural awareness and inclusivity through biweekly meetings and school-wide events
  • Staffed Culture & Community Day, fostering peer support and community involvement
  • Art Club Member, Freshman to Sophomore Year 2022-2023
  • Created weekly projects using diverse tools, participated in school art fairs
  • Collaborated with peers and developed profile pieces for personal growth

Languages

Bengali
Limited

Timeline

Crew Member

Dunkin'
01.2025 - Current

Bachelor of Arts - Mathematics/Statistics

Hunter College, City University of New York

High School Diploma -

Baruch College Campus Highschool

Science of Natural Disasters -

SUNY Oneonta

Introductory Sociology (SOC 1005) -

Baruch College
Mumtahina Reeha