Muna Ahmed
Apple Valley,CA
Summary
Uses independent decision-making skills and sound judgment to positively impact company success. Providing outstanding customer service skills, problem solving and well organized. Looking for a fast paced work environment, with many opportunities to improve customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cash Office
Target
08.2021 - Current
- Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
- Supported branch operations by conducting regular audits of cash drawers and vaults, ensuring accuracy and compliance.
- Increased team productivity by training new employees on proper cash handling procedures and best practices.
- Prepared daily bank deposits and processed daily business.
Guest Advocate
Target
07.2019 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Optimized store operations by assisting with opening or closing procedures as needed.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Science - Finance
Metropolitan State University
Saint Paul, MN05.2023
Skills
- Cash Counting Accuracy
- Data Entry Efficiency
- Staff Training
- Customer Service
- Time management skills
- Refunds and exchanges
Languages
Arabic
Native or Bilingual
Timeline
Cash Office
Target
08.2021 - Current
Guest Advocate
Target
07.2019 - Current
Bachelor of Science - Finance
Metropolitan State University