Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MUNA ALI

Detroit

Summary

Compassionate individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds and abilities. Passionate about helping others access needed services. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Navigator

Autism Alliance of Michigan
09.2024 - Current
  • Increased navigational accuracy by consistently updating and maintaining electronic charts and navigation tools.
  • Exercised strong decision-making skills during high-stress emergency scenarios while adhering to company policies and procedures.
  • Streamlined communication between bridge team members, fostering a collaborative working environment for successful navigation.

OUTREACH WORKER

Autism Alliance Of Michigan
05.2023 - 09.2024
  • Conducted community workshops to promote different programs and educate public on available services
  • Developed presentations for public events, community groups and school assemblies
  • Connected individuals to appropriate resources through comprehensive assessments, referrals, and followups.
  • Developed strong relationships with local organizations to establish a network of support services for clients in need.
  • Advocated on behalf of clients experiencing discrimination or other obstacles preventing them from accessing vital services within the community.

SENIOR BEHAVIOR TECHNICIAN

Centria Healthcare- Autism Services
07.2016 - 08.2022
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
  • Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Improved client communication skills through the use of evidence-based practices and techniques.

SUBSTITUTE TEACHER

PESG
10.2015 - 06.2017
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

STUDENT ASSISTANT

Henry Ford Community College
01.2014 - 05.2015
  • Organized and filed in an office setting

Pharmacy Technician

BioMed Specialty Pharmacy
09.2013 - 12.2014
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Education

Bachelors in Science - Criminal Justice Law Enforcement

Madonna University
Livonia, MI
12.2015

Associate of Arts - Criminal Justice Law Enforcement

Henry Ford College
05.2014

Diploma -

Edsel Ford High School And Michael Berry Career Center
06-2011

Skills

  • Family Outreach
  • Community Health
  • Community Advocate
  • Cultural Awareness
  • Mental Health First Aid Training
  • CPR and Child CPR Training
  • Leadership Certificate
  • Digital Connectors (CISCO)
  • Community Partnership for Education

Certification

  • Leadership Certificate
  • CPR/First Aid Certificate
  • Digital Connectors (CISCO)
  • Community Partnership for Education

Languages

Arabic
Native or Bilingual

Timeline

Navigator

Autism Alliance of Michigan
09.2024 - Current

OUTREACH WORKER

Autism Alliance Of Michigan
05.2023 - 09.2024

SENIOR BEHAVIOR TECHNICIAN

Centria Healthcare- Autism Services
07.2016 - 08.2022

SUBSTITUTE TEACHER

PESG
10.2015 - 06.2017

STUDENT ASSISTANT

Henry Ford Community College
01.2014 - 05.2015

Pharmacy Technician

BioMed Specialty Pharmacy
09.2013 - 12.2014

Bachelors in Science - Criminal Justice Law Enforcement

Madonna University

Associate of Arts - Criminal Justice Law Enforcement

Henry Ford College

Diploma -

Edsel Ford High School And Michael Berry Career Center

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