Muna Sharif
Nashville,TN
Summary
Finance professional prepared to contribute extensive expertise in cash management and financial analysis. Proven ability to streamline processes and enhance accuracy in financial reporting. Reliably collaborates with teams and adapts to changing requirements. Strong analytical skills and attention to detail valued by employers.
Overview
8
8
years of professional experience
Work History
Cash Analyst
Cat Financial
2023.11 - Current
- Oversee the processing of wire transfers and dealer payment transactions to guarantee accurate and timely financial exchanges.
- Administer credit and company card payment systems, ensuring reliable and secure handling of transactions.
- Employ Oracle, Salesforce, and Microsoft software to maintain and streamline financial operations effectively.
- Trained junior staff on cash management best practices and compliance standards.
- Managed high-volume wire transfers, ensuring accuracy and adherence to compliance regulations.
- Maintained up-to-date knowledge of industry trends, allowing for informed decision-making on behalf of clients.
- Collaborated with cross-functional teams to develop customized cash management solutions for clients'' unique needs.
Reconciliation Specialist
Kroger (Temp) Nashville
2023.06 - 2023.11
- Modified inventory quantities in alignment with Proof of Delivery documents to guarantee data integrity.
- Collaborated with cross-functional teams to resolve discrepancies and streamline processes.
- Developed comprehensive reports for management review, highlighting key findings and insights.
- Conducted daily reconciliation of financial transactions to ensure accuracy and consistency.
Bookkeeper
Somco Trucking LLC Nashville
2021.08 - 2023.03
- Maintained accurate financial records by proficiently utilizing QuickBooks and Excel for bookkeeping purposes.
- Compiled and presented comprehensive financial reports by recording daily transactions.
Customer Service Representative
Kepro Nashville
2019.07 - 2021.07
- Delivered high-quality customer service, resolving a wide range of inquiries, grievances, and appeals, ensuring adherence to company and client protocols.
- Maintained meticulous documentation of customer interactions and updated records in accordance with HIPAA regulations.
- Resolved customer queries regarding policy provisions, benefits, and coverage, contributing to overall improvements in quality assurance satisfaction metrics.
- Collaborated with team members to meet and exceed service goals, employing proactive strategies to effectively understand and address customer needs.
Tech Coach
Asurion Nashville
2018.04 - 2018.12
- Provided comprehensive assistance with device configuration and application installations, enhancing user experience and proficiency.
- Resolved technical device malfunctions, contributing to improved customer satisfaction by delivering timely and accurate solutions.
Education
GED - General Education Development
Portland Community College
Portland, OR2016-06
Skills
- Customer Service and Support
- Process Improvement and Problem-Solving
- Financial Transaction Management
- Order and Payment Processing
- Oracle
- Salesforce
- QuickBooks
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Technical Troubleshooting and Device Setup
- Inventory Reconciliation and Data Accuracy
- Effective Communication and Team Collaboration
- Attention to Detail and Record-Keeping
- Medical Records Verification and Compliance
- HIPAA Standards and Confidentiality Management
- Microsoft Excel
- Cash management
- Bank reconciliation
Accomplishments
- Collaborated with team of 18 in the development of Global Knowledge Transfer.
- Achieved managing wires by effectively helping with training and developing a tool assisting with the day to day wires.
Languages
Arabic
Timeline
Cash Analyst
Cat Financial
2023.11 - Current
Reconciliation Specialist
Kroger (Temp) Nashville
2023.06 - 2023.11
Bookkeeper
Somco Trucking LLC Nashville
2021.08 - 2023.03
Customer Service Representative
Kepro Nashville
2019.07 - 2021.07
Tech Coach
Asurion Nashville
2018.04 - 2018.12
GED - General Education Development
Portland Community College