Munni Akhtar
Queens,NY
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Stevens Institute of Technology Burchard
Hoboken, NJ
04.2021 - Current
- Design and produce flyers, agendas, memos, and meeting minutes, ensuring professional communication and accurate documentation.
- Respond promptly and courteously to student inquiries via phone and email, providing clear, helpful information.
- Audit and verify data for 100+ courses in Workday, ensuring consistent, accurate records for seamless administrative processes.
- Process and submit purchase orders and work requests for faculty and staff, supporting efficient resource allocation.
- Developed a comprehensive employee handbook, offering future administrators a structured guide for best practices and policies.
- Oversee the recruitment and placement of 30+ student workers each semester, managing all aspects from hiring to assignment.
- Process and forward student forms to relevant departments while upholding confidentiality and compliance with privacy policies.
- Assist the search committee with job application reviews, interview scheduling, travel coordination, and candidate evaluations for departmental vacancies.
- Coordinate room reservations and manage office supplies, ensuring smooth day-to-day operations and resource availability.
- Monitor and track student wages, ensuring accurate payroll processing, and maintaining departmental budget integrity.
Attorney Services Coordinator
Southern District of New York
New York, NY
12.2016 - 07.2019
- Generated certificates of good standing and wall certificates for attorneys attending in person or submitting requests by mail, ensuring accuracy and timely processing.
- Managed registration requests via PACER from attorneys seeking to appear pro hac vice, ensuring proper documentation, and compliance with court procedures.
- Conducted comprehensive audits of documents submitted by attorneys for pro hac vice motions and other case filings, ensuring completeness and adherence to legal requirements.
- Updated attorneys’ personal information in the NextGen system upon receiving PACER requests, ensuring data accuracy and timely processing.
- Provided prompt and efficient responses to inquiries regarding electronic filing on CM/ECF, including advising attorneys on the appropriate category of events, and delivering registration information via phone, email, and in-person interactions.
- Managed the sealing of confidential documents upon approval from judges' chambers, safeguarding sensitive information in accordance with court orders.
- Coordinated the activation and deactivation of judges from the civil and criminal case decks, ensuring alignment with court scheduling and case assignments.
- Scheduled and rescheduled attorneys for admissions ceremonies, processed petitions post-ceremony, and ensured smooth transitions for new admittees.
- Assigned cases to judges, in line with committee directives and judicial preferences, ensuring fair distribution, and proper case handling.
- Accurately recorded and organized miscellaneous case data into the Microsoft Access database, ensuring easy access for future retrieval and reference.
- Efficiently managed incoming and outgoing mail, ensuring prompt delivery and processing, while logging payments into the database for accurate financial tracking.
Admissions Assistant
CUNY School Of Professional Studies
New York, NY
07.2015 - 12.2016
- Efficiently and professionally responded to admissions-related inquiries via phone, email, and chat, ensuring timely and clear communication.
- Accessed and retrieved student records using Hobsons and UAPC systems to support application processing and inquiries.
- Proactively followed up with students on incomplete applications, ensuring timely submission and completion.
- Fielded calls from prospective applicants, provided exceptional customer service, and delivered a positive first impression of the university.
- Managed the inquiry desk, assisting students with class registration, and offering guidance on academic procedures.
- Performed a range of complex clerical duties, including scheduling, and administrative support, contributing to smooth office operations.
- Trained and mentored new employees, fostering a collaborative work environment, and ensuring seamless onboarding.
Education
Bachelor of Science - Computer Science
CUNY York College
Jamaica, NY01-2017
Skills
- Advanced knowledge of the Microsoft Office Suite
- Fast learner
- Team oriented
- Hardware troubleshooting
- Time management
- Customer service
- Database management
Accomplishments
- YOU ROCK award from my supervisor, from the Southern District of New York, for the implementation of a new technique for workflow coordination
- Outstanding Service award from my supervisor and colleagues at Steven Institute of Technology(ECE Department) for excellent performance
Timeline
Administrative Assistant
Stevens Institute of Technology Burchard
04.2021 - Current
Attorney Services Coordinator
Southern District of New York
12.2016 - 07.2019
Admissions Assistant
CUNY School Of Professional Studies
07.2015 - 12.2016
Bachelor of Science - Computer Science
CUNY York College