Summary
Work History
Education
Skills
Languages
Timeline
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Muntaser Alam Masfi

Muntaser Alam Masfi

Elmont,NY

Summary

Dynamic and results-driven professional with extensive experience at Sarku Japan, excelling in cash handling and customer service. Proven ability to enhance operational efficiency and ensure food safety compliance. Recognized for reliability and exceptional communication skills, consistently delivering high-quality service and fostering a positive dining experience.

Work History

Restaurant Cashier

SARKU JAPAN
Jamaica
05.2026 - Current
  • Implemented cash handling procedures, minimizing discrepancies and enhancing financial accuracy.
  • Trained new staff on register operations and customer service protocols to ensure consistency.
  • Monitored product quality and freshness, contributing to overall food safety standards.
  • Utilized point-of-sale systems for order processing, improving transaction speed and accuracy.
  • Improved customer satisfaction by providing efficient and accurate cash transactions.
  • Ensured accurate financial handling, minimizing discrepancies in daily cash totals.

Main Grill Cook

Sarku Japan
Jamaica, NY
03.2026 - Current
  • Operated grill station efficiently to prepare and cook menu items according to established recipes.
  • Maintained cleanliness and organization of cooking area to meet health and safety standards.
  • Collaborated with team members to ensure timely service during peak hours, enhancing customer satisfaction.
  • Monitored food quality and presentation, ensuring adherence to Sarku Japan's culinary standards.
  • Followed proper food handling procedures to minimize waste and ensure food safety compliance.
  • Participated in training new staff on grill operations and kitchen protocols, fostering a collaborative team atmosphere.
  • Enhanced customer satisfaction by delivering high-quality, flavorful meals in a timely manner.

Restaurant Cashier

Dunkin Donuts & Baskin Robbins
Jamaica, NY
03.2026 - 05.2026
  • Processed cash and card transactions accurately, ensuring efficient customer service during peak hours.
  • Managed inventory by restocking supplies and maintaining cleanliness of workstations.
  • Assisted customers with menu selections and addressed inquiries to enhance dining experience.
  • Collaborated with team members to maintain operational efficiency during busy shifts.
  • Enhanced guest experience with exceptional service and positive demeanor during checkout process.

Education

BBA - Accounting

Hajee Mohammad Danesh Science & Technology University
Dinajpur,Bangladesh
07.2026

Skills

Patience and tolerance

Food safety awareness

Order verification

Excellent customer service

Cash handling expertise

Reliability and punctuality

Point of sale systems

Carry out management

New teller training

Customer service

Honest and dependable

Creative thinking

Cash register operation

Transaction balance sheets

Cash management

Languages

Bengali
Native or Bilingual
English
Full Professional
Hindi
Professional Working

Timeline

Restaurant Cashier

SARKU JAPAN
05.2026 - Current

Main Grill Cook

Sarku Japan
03.2026 - Current

Restaurant Cashier

Dunkin Donuts & Baskin Robbins
03.2026 - 05.2026

BBA - Accounting

Hajee Mohammad Danesh Science & Technology University

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Muntaser Alam Masfi