Muriel Johnson
Chesapeake,VA
Summary
Focused Health, Safety and Security Manager bringing many years of experience supporting organizational efforts in uniquely challenging locations. Dedicated to strategic planning and delivery of large-scale objectives, while maintaining highest levels of integrity and respect. Skilled in training and coaching team members to achieve high standards of safety and security across the board. Adept at improving safety policies, reducing incidents such as unauthorized access and improving overall facility safety and security.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Multi Area Security Manager
H&M
, VA, DC, MD, PA
01.2017 - Current
- Partnership with Country Security and H&S manager & Regional Team to secure and promote a health & safety, and security culture in stores
- Support with planning, training & implementation of special projects (Security Training, Store openings, Inventory, IT, etc.)
- Advocated a culture of prevention through education programs aimed at reducing risks in the workplace.
- Created reports, presentations, and other documentation for stakeholders.
- Conducted investigations into suspected internal and external theft cases, including interviewing personnel and witnesses.
- Developed and implemented security policies, procedures and protocols for the region/Areas
- Conducted risk assessments of physical assets across the region.
- Collaborated with other departments such as Human Resources, IT, Operations., to coordinate efforts related to regional/Global security operations.
Store Manager
Forever 21
Newport News, VA
08.2016 - 01.2017
- Utilize strong decision making skills and discretion to establish business objectives and strategies
- Oversee and maximize store volume and profit in accordance with store/company goals through excellent staffing, superb customer service and attention to detail in a fast paced environment
- Ensure service, merchandising, and operational standards are met through company-defined practices and process
- Monitor results by creating short-term and long-term strategies, processes, and events that ensure a positive in-store experience for both our store team and customers.
Asset Control Manager
Bjs wholesale club
Chesapeake, VA
10.2015 - 08.2016
- Instructs on accident prevention techniques and assists in accident investigations
- Handles worker's compensation and general liability rates
- Leads, executes, and investigates results from inventory count program
- Manages, inventory control functions
- Planning and execution of cycle inventory preparation process
- Execute merchandise protection standards focused on current club theft trends
- Communicates results of investigations and provide updates to leadership based upon facts of each case.
District Loss Prevention Specialist
Kroger Co
Portsmouth, VA
11.2012 - 03.2015
- Conduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal acts
- Conduct physical security checks; make recommendations to prevent loss and improve profitability
- Identify and resolve conditions/behaviors that affect shrink, safety and profitability by auditing for compliance and communicating AP awareness
- Support the district asset protection manager (APM) in execution of AP initiatives.
District Loss Prevention Agent
Old Navy
Chesapeake, VA
10.2010 - 01.2013
- Identify Associate theft and assist with internal investigations at the direction of Loss Prevention Manager, Loss Prevention Supervisor, District Loss Prevention Manager, and or Regional Loss Prevention Manager
- Identify and report organized crime rings to the Organized Retail Crime Manager
- Audit compliance to physical security standards (EAS, leather locks, doors, etc.)
- Identify employee theft and assist with internal investigations at the direction of LPM, LPS, DLPM, and or RLPM
- Create and maintain awareness by promoting available resources (Code of Business Conduct Hotline, LP awareness center, etc.)
- Train and audit compliance to store safety standards (Code Adam, emergency exits, evacuation procedure, etc.
Education
Bachelor in Criminal Justice - Criminal Justice
ITT Technical Institute
06.2012
Skills
- Emergency Response
- Cost Control
- Contract Management
- Risk Management
- Project Coordination
- Investigations
Certification
WZ Certified, 06/01/21, Present
Timeline
Multi Area Security Manager
H&M
01.2017 - Current
Store Manager
Forever 21
08.2016 - 01.2017
Asset Control Manager
Bjs wholesale club
10.2015 - 08.2016
District Loss Prevention Specialist
Kroger Co
11.2012 - 03.2015
District Loss Prevention Agent
Old Navy
10.2010 - 01.2013
Bachelor in Criminal Justice - Criminal Justice
ITT Technical Institute
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