Dynamic and results-driven professional with extensive experience Production Manager. Proven track record in enhancing productivity and fostering teamwork. Skilled in commercial driving and crew coordination, with a strong commitment to safety and customer service. Successfully implemented lean manufacturing techniques, significantly reducing waste and optimizing resources.
I can speak 3 languages .
Overview
8
8
years of professional experience
1
1
Certification
Work History
Crew Leader
Pleasant Place
North Charleston, SC
11.2022 - 09.2023
Trained employees in time management and proper ways to complete job duties.
Monitored team members to verify work quality and address concerns.
Communicated effectively with upper management, team members, and customers to keep everyone informed.
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Speak 3 languages ( PORTUGUESE,SPANISH AND ENGLISH)
Driver
Amazon
08.2022 - Current
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Driver
Lyft
Boston, MA
09.2021 - 08.2022
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Driver
Uber
Boston, MA
03.2017 - 09.2020
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Driver
DoorDash
Boston, MA
01.2018 - Current
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Production Manager
Charleston Ground Management
North Charleston, SC
09.2023 - 04.2025
Resolved issues quickly to maintain productivity goals.
Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
Reviewed work for quality and compliance with company standards and design specifications.
Managed internal operational standards and productivity targets.
Sourced materials to keep up with production goals and meet customer demands.
Delivered direct feedback to senior management regarding project visibility and status.
Reviewed maintenance and repair problems to determine appropriate action for resolution.
Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Reduced waste and material costs by optimizing resource allocation and inventory management.
Estimated labor requirements to support anticipated workload.
Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
Standardized production procedures, job roles, and quality assurance guidelines.
Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
Monitored team budgets to keep projects on task and avoid waste.
Partnered with leadership on recruiting, hiring and coaching production personnel.
Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
Mentored junior staff members on best practices in production management, cultivating a skilled workforce capable of tackling complex challenges headon.
Trained in and implemented emergency response procedures to protect team members and property.
Education
Brazil - Brazil
Isaack Neeton
Brazil
12.2008
Skills
Customer Service
Confidentiality Understanding
Assisting Drivers
Commercial Driving
Emergency Situations
Customer Inquiries
Supervising Employees
Maintenance and Repair
Professional Relationships
Crew Coordination
Safe Work Practices
Crew Scheduling
Management
Trilingual
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
English
Full Professional
Certification
CHHM - Certified Hazardous Materials Manager
CSP - Certified Safety Professional
EHS - Environmental Health and Safety Professional