Murod Fazilov
Philadelphia,PA
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. Number years of progressive IT experience.
Overview
7
7
years of professional experience
Work History
Application Administrator
Digital Bank
01.2023 - 08.2023
- Delivered training, documentation and end-user support.
- Implemented new applications, features and enhancements to existing applications.
- Offered system and application support to internal employees.
- Assisted network group with tasks and troubleshot.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Monitored daily logs and reports and escalated issues to system administrators to reach resolution.
Application Administrator
TBC Bank
04.2022 - 01.2023
- Delivered training, documentation and end-user support.
- Implemented new applications, features and enhancements to existing applications.
- Offered system and application support to internal employees.
- Assisted network group with tasks and troubleshot.
Billing Specialist
OOO COSCOM
04.2016 - 03.2021
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Monitored customer accounts to identify and rectify billing issues.
- Provided excellent customer service, developing and maintaining client relationships.
Education
Bachelor Of Economics -
Tashkent University of Information Technology
Uzbekistan, Tashkent06.2011
Skills
- Status Reports
- Application Deployment
- Vendor Contracts
- SQL Application
- Apache Tomcat
- Application Support
- Application Procedures
- Remote Conferencing Support
- Red Hat Virtualization
- Update Configurations
- VMware and Oracle (VM)
- Permissions and Access Control
- Testing and Quality Assurance
Timeline
Application Administrator
Digital Bank
01.2023 - 08.2023
Application Administrator
TBC Bank
04.2022 - 01.2023
Billing Specialist
OOO COSCOM
04.2016 - 03.2021
Bachelor Of Economics -
Tashkent University of Information Technology
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