Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Slick

Chapin,WI

Summary

Seasoned MSP Specialist with 15 years of experience in systems administration, maintenance and end-user training. Skilled in constructing solutions to achieve program compatibility and conduct system upgrades and installations. Knowledgeable in managing complicated systems, including most operating systems, servers and specialized software for MSP customers with user bases from 5 to 500 seats.

Overview

20
20
years of professional experience
1
1
Certification

Work History

System Administrator

Trinity Worldwide Technologies
Marlboro, NJ
11.2007 - 07.2022
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Worked with users to determine areas of technology in need of improved usability.
  • Established network specifications and analyzed workflow, access, information and security requirements.
  • Implemented corrective plans of action for network availability, utilization and latency.
  • Provided second-level support for server-class systems.
  • Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
  • Provisioned new software and hardware for use according to internal business and security policies.

Technical Director

Calvary Chapel Old Bridge
Old Bridge, NJ
01.2003 - 11.2007
  • Served as primary decision-maker for internal technology spending, creating budget guidelines to reduce waste and decrease unnecessary upgrades.
  • Monitored production operations for quality and compliance with standards.
  • Collaborated with leadership staff to determine appropriate budgets.
  • Oversaw testing of equipment and components to check for defects.
  • Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
  • Managed implementation of new technological improvements resulting in increased efficiency.

Education

Associate of Arts - Audio Engineering

Berklee College of Music
Boston, MA
02.2002

Skills

  • Corrective Actions
  • Product Inspection
  • Customer Needs Assessments
  • Database Management System Software
  • Client Relationships
  • Complex Problem-Solving
  • Status Reports
  • Virus Protection
  • Startup and Shutdown Management
  • Process Improvement Initiatives
  • Network Security
  • Data Backups

Certification

Certified System Administration in:

Kaseya, BMS, Webroot and Cisco Web Umbrella (OpenDNS)


Timeline

System Administrator

Trinity Worldwide Technologies
11.2007 - 07.2022

Technical Director

Calvary Chapel Old Bridge
01.2003 - 11.2007

Associate of Arts - Audio Engineering

Berklee College of Music

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Joshua Slick