Robin McBride
Lady Lake,FL
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. Twenty plus years of progressive IT experience.
Overview
25
25
years of professional experience
2
2
Certifications
Work History
System Administrator IV
Abbott
04.2016 - Current
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Worked with users to determine areas of technology in need of improved usability.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Implemented corrective plans of action for network availability, utilization and latency.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Evaluated latest technology innovations and adopted cost-effective, useful solutions.
- Oversaw file system, storage and other digital asset upgrades while safeguarding data integrity and redundancy.
- Provisioned new software and hardware for use according to internal business and security policies.
- Provided second-level support for server-class systems.
- Monitored rack-mount hardware metrics such as temperature, power draw and more to immediately detect faults and failures.
- Kept software licenses current for computers and mobile devices.
IT Engineer
CareFusion Formerly Cardinal Health
03.1999 - 10.2015
- Performed scheduled service work, installations, testing and repairs.
- Executed troubleshooting and server support in both in-person and remote situations.
- Provided secondary training to personnel struggling with technological tools and systems.
- Provided technical support in both on-site and telephone consultations.
- Maintained service schedule for software and hardware.
- Monitored ongoing technical compliance with applicable laws and regulations.
- Performed preventive maintenance on over 250 servers maintaining average uptime of 99%.
- Rapidly identified and corrected system faults to minimize operational downtime of 250 Servers.
- Produced reports on success rates and remedial requirements.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Participated in system development life cycle from requirements analysis through system implementation.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Oversaw development and maintenance of organization computer systems and intranet.
Education
High School Diploma -
Grafton High School
Grafton, WIAssociate of Arts - Business Administrator
Milwaukee Area Technical College
Mequon, WIMicrosoft
Tech Skills
Mequon, WISkills
- Continuous Improvement Process
- Quality Management Systems
- Corrective Actions
- Hardware Expertise
- Root Cause Analysis
- Technical Support
- System Upgrades
- Effective Communication
- Customer Satisfaction
- Hardware Provision Management
- Specification Understanding
- Hardware and Software Installation
- Server Improvements
- Non-Conformance Processes
- Risk Mitigation
- File System Administration
- Change Control Procedures
- Technical Education
- Six Sigma
- Server Maintenance
- Infrastructure Updates
- Technical Writing
- Device Configuration
- Technical Analysis
- Third-Party Integration
- Technical Specifications
- Audit Compliance
- Citrix XenApp
- Testing and Quality Assurance
- Workstation Maintenance
- IP Addressing and Subnetting
- ERP Understanding
- Virtualization
Accomplishments
Selected as the subject‑matter expert after completing training on the new virtualization platform, I led the migration effort—managing technical implementation and collaborating with international teams to deliver a successful platform cutover..
Certification
- VMware Training - Continuously Certified
- MCSA - 2004
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
System Administrator IV
Abbott
04.2016 - Current
IT Engineer
CareFusion Formerly Cardinal Health
03.1999 - 10.2015
High School Diploma -
Grafton High School
Associate of Arts - Business Administrator
Milwaukee Area Technical College
Microsoft
Tech Skills