Outgoing professional with extensive experience in warehousing management and transportation. Strong knowledge of DOT protocols and laws, combined with exceptional interpersonal communication skills, ensures effective customer service in diverse fields, including emergency response and medical services.
Overview
2025
2025
years of professional experience
Work History
Professional Driver/Trainer
United Parcel Service
Riverside, California
05.2018 - 12.2024
Operated delivery vehicles safely and efficiently across designated routes.
Managed delivery schedules to ensure timely arrivals at customer locations.
Performed vehicle inspections to uphold safety and operational standards.
Trained new drivers on company policies and procedures effectively.
Auto Technician/Administrator Lead
Southern California Gas Company
Los Angeles, USA
12.1977 - 07.1999
Diagnosed vehicle issues using advanced diagnostic equipment and tools.
Performed routine maintenance including oil changes, tire rotations, and brake inspections.
Conducted thorough inspections to identify potential mechanical problems early on.
Maintained a clean and organized workspace in compliance with safety standards.
Behavioral Health Technician
Florence Prison
Florence, Arizona
Assisted in implementing therapeutic activities for inmates with mental health issues.
Provided support during crisis intervention and de-escalation situations.
Documented patient observations and maintained accurate records of treatment progress.
Educated inmates on coping strategies and mental wellness techniques.
Facilitated group discussions to promote communication and peer support among inmates.
Provided emotional support to clients and patients dealing with difficult situations.
Maintained accurate documentation of patient progress and treatments received.
Medical Records Specialist/Medical Case Manager
Providence Service Corporation
Collaborated with healthcare staff to ensure proper documentation practices.
Processed requests for medical records in compliance with privacy regulations.
Maintained accurate and up-to-date patient medical records in electronic systems.
Reviewed medical records for completeness and accuracy before filing.
Utilized electronic health record systems to track patient information securely.
Adhered to HIPAA guidelines when handling protected health information.
Respiratory Therapist
Casa Grande Regional Medical Center
Casa Grande, USA
Administered respiratory therapies to patients with various pulmonary conditions.
Monitored patient responses to treatments and adjusted as necessary.
Collaborated with healthcare teams to develop individualized care plans.
Educated patients and families on respiratory care and equipment use.
Conducted diagnostic tests, including pulmonary function evaluations.
Maintained respiratory equipment and ensured proper functioning.
Documented patient progress and treatment outcomes in electronic records.
Provided emergency respiratory support during critical situations at the medical center.
Provided emergency care when required including performing cardiopulmonary resuscitation.
Education
BS - Psychology
Capella University
05-2026
Associate of Applied Science - Respiratory Therapist
Apollo College
Phoenix, AZ
Skills
Patient care and health education
Medical documentation and record management
Diagnostic testing and analysis
Team collaboration and communication
Coaching and mentoring
Volunteer Experience
Pinal County Victim Service, Professional Fire Fighter
Habitat for Humanity
Timeline
Professional Driver/Trainer
United Parcel Service
05.2018 - 12.2024
Auto Technician/Administrator Lead
Southern California Gas Company
12.1977 - 07.1999
Medical Records Specialist/Medical Case Manager
Providence Service Corporation
Respiratory Therapist
Casa Grande Regional Medical Center
Behavioral Health Technician
Florence Prison
BS - Psychology
Capella University
Associate of Applied Science - Respiratory Therapist