Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brendan Murphy

Billerica,MA

Summary

In my previous role as a lead server in a retirement community, I developed strong leadership, teamwork, and time management skills in a fast-paced, service-oriented environment. I was responsible for coordinating staff, ensuring smooth daily operations, and maintaining a high standard of care and attention to detail for residents. This experience required clear communication, reliability, and the ability to adapt quickly—qualities that directly translate to a position in the sheet metal union. Working in a hands-on, physically active setting has prepared me to take direction, work efficiently as part of a crew, and stay focused on precision and safety, all of which are essential in the skilled trades.

Overview

1
1
year of professional experience

Work History

Lead Food Server

Hawthorn Senior Living- Kennedy Meadows
North Billerica, MA
09.2022 - 01.2024
  • Supervised daily dining operations, ensuring high-quality service and resident satisfaction.
  • Trained and mentored new food servers on best practices and service standards.
  • Coordinated meal service logistics to optimize efficiency during peak dining hours.
  • Engaged with residents to personalize dining experiences and accommodate dietary needs.
  • Collaborated with kitchen staff to streamline order processes and enhance meal presentation.
  • Developed strong rapport with guests through attentive service and personalized recommendations, leading to increased return visits.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery, resulting in minimal customer wait times.
  • Ensured strict adherence to food safety guidelines by regularly monitoring temperature logs and sanitization procedures within the dining area.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming dining environment.

Education

High School Diploma -

Greater Commonwealth Virtual School
Greenfield, MA
06-2026

Skills

  • Reliability and punctuality
  • Exceptional customer service
  • Team building and motivation
  • Sanitation and cleanliness
  • Order accuracy assurance
  • Time management proficiency
  • Strong leadership
  • Interpersonal relationship skills
  • Professional attitude
  • Conflict resolution
  • Table setting
  • High volume dining

Timeline

Lead Food Server

Hawthorn Senior Living- Kennedy Meadows
09.2022 - 01.2024

High School Diploma -

Greater Commonwealth Virtual School