Musa Musa
Harrah,OK
Summary
Talented in obtaining information, coordinating documents and maintaining records. Offering 4 years of experience in the industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet the goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level real estate agent position. Ready to help team achieve company goals. Adept at collaborating across disciplines to resolve customer issues and maintain satisfaction. Gifted people-pleaser with strong communication, multitasking and planning abilities. Well-organized and proactive with a professional demeanor and level-headed approach.
Overview
5
5
years of professional experience
Work History
Outreach Admin
Pluto Real Estate
05.2022 - 01.2023
- Identified, researched, and pursued strategic partnerships.
- Connected with social media influencers on key platforms to enhance outreach.
- Monitored industry trends and emerging issues relevant to target communities, ensuring that programming remained adaptive to shifting needs.
- Boosted client engagement by developing targeted marketing materials and presentations.
- Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building, and coaching.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Used interactive visuals and static worksheets to advertise the agency.
Volunteer
Hassenias Real Estate
08.2021 - 05.2022
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Provided administrative support to department leads to help organize events and fundraisers.
Manager
Guest House
04.2020 - 06.2021
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Customer Serivce
Guest House
03.2018 - 04.2020
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Documented problems and corrective actions to maintain records.
Education
BBA - International Management
Britts Imperial University College
N-Block ,Sharjah Publishing City -free Zone-Sharja02.2027
High School Diploma -
British International School
Bole , Addis Ababa05.2022
Skills
- Documentation skills
- Community Engagement
- Outreach initiative
- Sales Dedication
- Family Support
- Contract Negotiation
- Presenting
- Financial Planning
- Microsoft Office
- Strong organizational skills
- Excellent teamwork
- Customer Service
- Brand Awareness
- Client-oriented
- Sales closing
- Fluent in Arabic ,English,Amharic and Hindi
Timeline
Outreach Admin
Pluto Real Estate
05.2022 - 01.2023
Volunteer
Hassenias Real Estate
08.2021 - 05.2022
Manager
Guest House
04.2020 - 06.2021
Customer Serivce
Guest House
03.2018 - 04.2020
BBA - International Management
Britts Imperial University College
High School Diploma -
British International School