Gas Station Attendant
Shell
01.2025 - Current
- Maintained a clean, safe, and well-organized workspace by adhering to sanitation standards and executing spill response protocols
- Accurately processed cash, credit, and lottery transactions using POS systems, consistently balancing registers
- Delivered fast, courteous service to enhance customer satisfaction and build loyalty
- Professionally handled customer complaints through active listening and effective resolution strategies
- Guided customers unfamiliar with fueling procedures, ensuring safety and efficiency at the pump
- Regularly inspected fuel pumps and tanks to uphold operational safety and regulatory compliance
- Performed light maintenance on fuel dispensers to reduce downtime and support seamless service
- Updated fuel and merchandise pricing to reflect real-time rates, discounts, and promotions
- Maintained optimal inventory levels through timely restocking and routine inventory audits
- Completed daily operational and sales reports with precision to support management oversight
- Worked collaboratively with teammates to ensure smooth handoffs and continuous operations
- Trained new hires on store protocols, POS procedures, and customer engagement best practices
- Promoted in-store merchandise by actively engaging customers and suggesting relevant items
- Enforced store security protocols to maintain a safe environment for employees and customers
- Engaged in ongoing training and development to stay current with operational procedures and service standards
