Mushtaq Abdullahi
Rochester,MN
Summary
Dynamic and compassionate professional with a proven track record in behavior management and effective communication, honed across roles from Zen Educate to Starbucks. Excelled in creating positive environments and fostering strong relationships, significantly improving student engagement and customer satisfaction. Skilled in utilizing both hard and soft skills to achieve exceptional outcomes.
Overview
12
12
years of professional experience
Work History
Paraprofessional
Zen Educate
10.2023 - 06.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Nanny
Self-Employed
02.2018 - 05.2023
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Barista
Starbucks
05.2017 - 12.2017
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista
Caribou
08.2015 - 03.2017
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Sales Associate
Kohls
09.2014 - 08.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
JCPenney
07.2012 - 11.2013
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Minneapolis Community And Technical College
Minneapolis, MNEden Prairie High School
Eden Prairie, MN06-2014
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
Languages
Somali
Native or Bilingual
Timeline
Paraprofessional
Zen Educate
10.2023 - 06.2024
Nanny
Self-Employed
02.2018 - 05.2023
Barista
Starbucks
05.2017 - 12.2017
Barista
Caribou
08.2015 - 03.2017
Sales Associate
Kohls
09.2014 - 08.2015
Sales Associate
JCPenney
07.2012 - 11.2013
Minneapolis Community And Technical College
Eden Prairie High School
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