Musibau Rabiu
Jarrell,TX
Summary
Resourceful professional in logistics and distribution management, known for high productivity and efficient task completion. Possess key skills in supply chain coordination, inventory management, and regulatory compliance. Excel in leadership, problem-solving, and communication, ensuring smooth operations and team cohesion in fast-paced environments.
Motivated warehouse manager with demonstrated success coordinating operations of several personnel. Delivers creative solutions on complex operational issues and successful strategies to drive productivity. Coordinates with production and finishing on incoming materials and outgoing assemblies.
Reliable professional with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams.
Purpose-driven warehouse manager with several years of experience supervising operations. Expert in consistently fulfilling orders on time through outstanding hiring, training and resource management. Personable communicator with strengths in providing useful and constructive employee evaluations to increase efficiency and support employee confidence.
Overview
16
16
years of professional experience
Work History
Warehouse Manager
Austin State Supported Living Center
05.2022 - 12.2024
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Analyzed data from production reports to identify trends or opportunities for improvement.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Resolved customer complaints related to product quality or delivery issues.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Established transportation cost standards and economical shipping practices.
- Conducted regular audits of warehouse operations to identify areas of improvement.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
- Established procedures for receiving, storing, handling hazardous materials safely.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Communicated regularly with other departments regarding supply chain activities.
- Directed investigations to verify and resolve customer or shipper complaints.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Implemented and planned warehouse safety and security programs and activities.
- Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
- Operated forklifts to fill or empty overhead spaces.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Established or monitored specific supply chain-based performance measurement systems.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Created and enforced policies and procedures for entire logistics team.
- Drafted policies related to storage space utilization and distribution operations.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Established and maintained good relations with customers, vendors, and transport companies.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Prepared inventory for shipment by attaching tags and labels.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Collaborated closely with logistics teams to ensure smooth flow of shipments across international borders.
- Implemented bar coding system to identify location and quantities of requested items.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Generated warehouse shipping documents, packing lists and invoices.
- Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Led warehouse layout optimization projects, improving workflow and space utilization.
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Managed household errands and other essential duties.
- Worked with cross-functional teams to achieve goals.
- Completed routine maintenance and repair.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Vocational Rehabilitation Specialist
Health and Human Services Commission
Austin, Texas
08.2008 - 12.2024
- Helped individuals address disabilities and put together career plans.
- Collaborated with treatment team members to teach clients basic living skills.
- Provided training sessions on disability-related topics such as ADA compliance requirements or best practices when working with disabled employees.
- Maintained accurate records of all contacts with clients according to agency policies and procedures.
- Analyzed client eligibility for services and determined appropriate intervention strategies.
- Assisted clients in developing job search skills such as resume writing, interviewing techniques, and networking opportunities.
- Provided case management services including monitoring of client progress toward goals outlined in the IPE or other plans of care.
- Coordinated access to medical treatment or other supportive services needed by clients in order to gain or maintain employment.
- Managed load of multiple cases on consistent basis.
- Researched community resources available to assist clients with obtaining competitive integrated employment opportunities.
- Participated in interdisciplinary teams to coordinate service delivery across multiple agencies.
- Documented and filed patient health reports and charts.
- Conducted assessments to identify barriers to employment and recommended solutions.
- Provided individualized vocational counseling to clients with disabilities.
- Attended meetings at
- Performed assessments to determine individual limitations and strengths.
- Facilitated workshops on topics such as career exploration, job readiness, self-advocacy, and disability disclosure.
- Developed partnerships between Vocational Rehabilitation providers, businesses, government entities, and educational institutions in order to increase access to resources that can benefit individuals with disabilities.
- Consulted with employers regarding reasonable accommodations that may be necessary for successful job placement of a client with a disability.
- Worked effectively in team environments to make the workplace more productive.
Transit Bus Driver
Austin State Supported Living Center
Austin, Texas
01.2014 - 07.2017
- Utilized lifts and ramps to help handicapped passengers board shuttles.
- Conducted courtesy checks during trips; reminded riders who violated policies such as eating on the bus.
- Inspected vehicles and checked gas, oil and water levels prior to departure.
- Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
- Maintained a clean and orderly interior of the bus by collecting trash or debris left behind by passengers.
- Assisted in loading and unloading wheelchairs, strollers, luggage, packages. onto the bus.
- Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
- Supported riders with disabilities by operating transportation assistance equipment.
- Deescalated verbal altercations and fights between passengers.
- Announced stops to passengers.
- Maintained vehicle safety by monitoring, instructing and correcting passengers.
- Kept accurate logs of all deliveries and trips.
- Ensured safety of passengers by adhering to all applicable rules and regulations, including proper use of seatbelts.
- Operated and maintained buses transporting passengers across city and county.
- Upheld strict DOT reporting records for trips, vehicles and notable incidents.
- Notified dispatcher of any delays caused by traffic congestion, inclement weather.
- Reported major accidents, emergencies and suspicious incidents to supervisors.
- Handled passenger emergencies or disruptions.
- Answered questions and provided insight into local attractions and facility amenities.
- Kept vehicles in good working order by maintaining fluid levels and reporting major mechanical problems.
- Performed pre-trip inspections of bus and reported any mechanical problems to supervisor.
- Kept bus orderly with strong control over passenger behaviors.
- Cleaned, refueled and maintained vehicles to prevent delays and breakdowns.
- Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Cleaned and sanitized bus interiors to lessen germ spread.
- Assisted disabled passengers in boarding the bus safely via lift or ramp when necessary.
- Parked vehicles at loading areas to board passengers.
- Assisted elderly or disabled individuals by helping on and off bus, seating properly and carrying baggage.
- Complied with local traffic regulations and safety requirements for bus operation.
- Reported incidents involving passengers or accidents to management immediately upon occurrence.
- Regulated heating, lighting and ventilating systems for passenger comfort.
- Operated two-way radio equipment efficiently in order to communicate with dispatch personnel concerning route changes due to construction or detours caused by traffic congestion.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Completed accident and incident reports accurately and legibly at end of scheduled shifts.
- Drove specified routes in compliance with traffic regulations and time schedules.
- Adhered strictly to time schedules while operating vehicles along designated routes.
- Responded appropriately to emergency situations such as medical emergencies or passenger disputes.
- Used GPS navigation to follow routes and avoid potential construction or traffic delays.
Direct Support Professional
Austin State Supported Living Center
Austin, TX
08.2008 - 03.2010
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Leveraged database management system to track and report service hours, details of activities and progress on goals.
- Consulted with client care team to continually update care plans.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Transported clients to doctor's appointments and errands.
- Assisted in planning and implementing recreational activities for participants.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Drove clients to doctors' appointments and social outings.
- Recorded client status progress and challenges in logbooks and reports.
- Assisted individuals in development of social skills to become integrated in community.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Helped clients get in and out of beds and wheelchairs.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Monitored client's well-being, safety and comfort under physician direction.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Maintained detailed records of services performed on clients.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Contributed to case reviews of client status and progress.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Assisted clients with maintaining good personal hygiene.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Assisted individuals in learning and developing new skills.
- Maintained clean and well-organized environment for client happiness and safety.
- Facilitated social interactions between participants and their peers in the community.
- Built strong and trusting rapport with clients and loved ones.
- Followed care plan and directions to administer medications.
- Used approved crisis intervention techniques in emergency situations.
- Provided guidance and support to ensure safety of individuals served.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored health and well-being of clients and reported significant health changes.
- Tracked and reported clients' progress based on observations and conversations.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Accompanied or transported clients to appointments, errands and social activities.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Organized oral medications for clients following dosage and schedule requirements.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed household errands and other essential duties.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Lagos High School
Lagos Nigeria 04-1996
Some College (No Degree) - Health Information Technology
National American University
Austin, TXSkills
- Documentation
- Daily cycle counting
- Loading and unloading
- Warehouse operation oversight
- Safety oversight
- Logistics oversight
- Problem-solving
- Interpersonal relationships
- Inventory management
- Budget controls
- Proficient in [software]
- Route optimization
- Warehouse auditing
- Performance evaluations
- Production planning
- Customer care
- Database management
- Team building and leadership
- Continuous improvement
- Multiple priorities management
- Reporting and correspondence
- Forklift operations
- Facility maintenance
- Coaching and motivation
- Unpacking merchandise
- Logistics coordination
- Inventory and stocking
- Employee team supervision
- Mentoring and training
- Vendor relationship management
- Order picking and processing
- Team coaching
- Stock control
- Resource allocation
- Operations management
- Budget management
- Skilled in [software]
- Budget adherence
- Billing and invoicing
- Delegating work
- Logistics management
- Staff supervision
- Carrier negotiations
- Contract negotiation
Timeline
Warehouse Manager
Austin State Supported Living Center
05.2022 - 12.2024
Transit Bus Driver
Austin State Supported Living Center
01.2014 - 07.2017
Vocational Rehabilitation Specialist
Health and Human Services Commission
08.2008 - 12.2024
Direct Support Professional
Austin State Supported Living Center
08.2008 - 03.2010
High School Diploma -
Lagos High School
Some College (No Degree) - Health Information Technology
National American University