Muskaan Khan
Lodi,CA
Summary
Recent college graduate seeking an administrative, billing job and tech job. Through experience working customers and patients in person and building client relationship. Experienced in working with children. Proficient in providing exceptional customer service, ensuring client satisfaction and fostering positive relationships. Adept at effectively communicating with clients to understand their needs and deliver tailored solutions.
Overview
1
1
year of professional experience
Work History
Secretary
Sherdill Transport Limited Libabilty Company (LLC)
Lodi, CA
01.2023 - 01.2024
- Various tasks including but not limited to scheduling, marketing, answering calls, taking messages, and filling out invoices forms
- Scheduling and Coordination: Managed and coordinated schedules for truck drivers, ensuring timely delivery and pick-up of goods
- Documentation and Record Keeping: Maintained accurate records of shipments, delivery times, and driver logs
- Customer Service: Acted as a liaison between clients and drivers, addressing customer inquiries and resolving issues efficiently
- Billing and Invoicing: Prepared and processed invoices, ensuring accurate billing and timely payments
- Communication: Facilitated clear and effective communication between drivers, dispatchers, and management
- Administrative Support: Provided general administrative support, including answering phones, managing emails, and filing documents.
Education
Associate degree in Art - Business AA
San Joaquin Delta College
05-2024
Associates degree in Science - Business Administration AS - T
San Joaquin Delta College
05-2024
High School Diploma -
Lod High School
06-2021
Skills
- Behavioral Tech
- Customer Service
- Communication
- Software Proficiency
- Time Management
- Administrative Skills
Languages
- English
- Urdu
- Pashto
Timeline
Secretary
Sherdill Transport Limited Libabilty Company (LLC)
01.2023 - 01.2024
Associate degree in Art - Business AA
San Joaquin Delta College
Associates degree in Science - Business Administration AS - T
San Joaquin Delta College
High School Diploma -
Lod High School