Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Mustafa Abuqubo

Menifee,CA

Summary

Dynamic and reliable Pharmacy Delivery Driver with 5 years at CURENTA PHARMACY, excelling in safe driving and customer service. Proven track record of timely deliveries and high customer satisfaction ratings. Skilled in vehicle maintenance and effective communication, ensuring a positive experience for all clients while consistently meeting delivery goals.

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

UBER DRIVER

Uber
01.2017 - Current
  • Navigate confidently through city streets and traffic
  • Use the Uber app's advanced functionalities in route planning and ride management.
  • Respond shiftily to rid request.
  • Maintain clear communication and efficiency to meet passengers' expectations.
  • Cultivate a cordial,professional,and welcoming atmosphere for passengers.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Placed safety as the top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Picked up riders at designated locations and greeted them upon vehicle entry.
  • Followed company guidelines and policies when interacting with passengers.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Completed daily vehicle maintenance and repair to guarantee a dependable and safe ride.
  • Communicated with passengers regarding the estimated time of arrival.
  • Assisted elderly and disabled passengers entering and exiting the shuttle.
  • Planned routes based on knowledge of local areas, GPS information, and customer preferences.
  • Checked the condition of the vehicle's tires, brakes, and safety equipment to maintain systems in working order.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.

Pharmacy Delivery Driver

CURENTA PHARMACY
03.2021 - Current
  • Detail-oriented and reliable Pharmacy Delivery Driver with 5 years of experience delivering medications and medical supplies to patients.
  • Skilled in safe driving practices, route planning,and customer interaction.
  • Dedicated to ensuring timely and accurate delivery service.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Inspected and maintained delivery vehicles regularly to keep them in safe working order.
  • Read maps, followed oral, and written instructions, and used GPS technology to make deliveries.
  • Verified the accuracy of all deliveries against order forms.
  • Maintained upbeat, positive attitude in a busy, customer-focused environment.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Answered common customer questions, accepted payments, and completed paperwork at delivery and pickup locations.
  • Documented mileage, deliveries, pickups, customer issues, and damages.
  • Delivered packages to customer doorsteps and business offices.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Education

Master of Science - Business Administration And Management

Ridgewood University
LONDON ENGLAND
06-1991

Bachelor of Science - Mathematics

California State University, Dominguez Hills
Carson, CA
09-1989

Skills

  • Excellent communication
  • Customer service-oriented
  • Consistently meet goals
  • Efficient multitasking
  • Safe driving practices
  • Order verification
  • Stress tolerance
  • Professional appearance
  • Package scanning

Accomplishments

  • Maintained consistent and on-time delivery record with 100% of all orders arriving on time or ahead of schedule.11
  • Received employee of the year achievement award at Curenta Pharmacy in January .2024
  • Supervised team of 750 staff members.

Certification

  • Passenger Endorsement – Department of Motor Vehicles (DMV)/CA.
  • Smith System Driver Improvement Institute Certification - Smith System.
  • Safety Management Systems Training Certificate — Occupational Safety and Health Administration(OSHA).
  • DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration (FMCSA).
  • Forklift Safety and Operator Training Certification - Occupational Safety and Health Administration (OSHA).
  • Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV)/CA.
  • Certified in Transportation and Logistics (CTL) - American Society of Transportation and Logistics.

Languages

English
Arabic
Russian
Professional Working

Timeline

Pharmacy Delivery Driver

CURENTA PHARMACY
03.2021 - Current

UBER DRIVER

Uber
01.2017 - Current

Master of Science - Business Administration And Management

Ridgewood University

Bachelor of Science - Mathematics

California State University, Dominguez Hills

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Mustafa Abuqubo