Summary
Overview
Work History
Education
Skills
Details
Timeline
Generic

Mustafa Allalli

El Cajon,CA

Summary

Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Overview

5
5
years of professional experience

Work History

Ross Loss Prevention Specialist

Ross Dress for Less
Santee, CA
01.2023 - 03.2024
  • Implemented strategies designed to reduce shrinkage due to shoplifting or internal theft.
  • Analyzed data from video surveillance systems to identify potential threats or areas of improvement.
  • Monitored surveillance cameras to detect suspicious activity.
  • Inspected merchandise for compliance with theft prevention policies.
  • Maintained records of incidents, including employee violations and customer complaints.

Uhaul Customer Representative

Happy Car Wash
El Cajon, CA
01.2022 - 12.2022
  • Processed orders, forms and applications accurately.
  • Suggested solutions when a product malfunction occurred.
  • Demonstrated strong problem solving skills in addressing customer issues.
  • Monitored customer accounts for changes or updates.
  • Utilized computer systems to access account information, enter notes, and update status codes.
  • Performed data entry activities as needed.

Crew Member

Home Depot
Lincoln, NE
01.2019 - 11.2021
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.
  • Operated a variety of machinery and tools safely and efficiently.

Education

Computer Science -

Cuyamaca Community College
El Cajon
07.2026

Skills

  • Critical thinking and problem solving
  • Problem Solving
  • Fast Learner
  • Adaptability
  • Teamwork
  • Computer Skills
  • Effective Time Management
  • Ability to Multitask
  • Communication
  • Ability to Work in a Team
  • Communication Skills
  • Customer Service

Details

El Cajon, United States, (402) 805-2265, mustafa.allalli03@gmail.com

Timeline

Ross Loss Prevention Specialist

Ross Dress for Less
01.2023 - 03.2024

Uhaul Customer Representative

Happy Car Wash
01.2022 - 12.2022

Crew Member

Home Depot
01.2019 - 11.2021

Computer Science -

Cuyamaca Community College

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Mustafa Allalli