Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mustafa Coskun

San Francisco,CA

Summary

Driven Busser with 3 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Busser,Waiter

Lokma
05.2023 - Current
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Food Runner

Pizzeria Mercato
06.2022 - 12.2022
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Cleaned and sanitized food preparation and serving areas.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.

Delivery Driver

DoorDash/GrubHub/Uber Eats
08.2022 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.

E-Commerce Manager

SB Textil
08.2020 - 11.2021

Software Engineer

Ekonsis Engineering
03.2019 - 06.2020

Education

Bachelor's degree in Electronics Engineering -

ITU
08.2017

Skills

  • Food service
  • Bussing
  • Customer service
  • Driving

Certification

Driver's License,

California Food Handler Card

Timeline

Busser,Waiter

Lokma
05.2023 - Current

Delivery Driver

DoorDash/GrubHub/Uber Eats
08.2022 - Current

Food Runner

Pizzeria Mercato
06.2022 - 12.2022

E-Commerce Manager

SB Textil
08.2020 - 11.2021

Software Engineer

Ekonsis Engineering
03.2019 - 06.2020

Bachelor's degree in Electronics Engineering -

ITU

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Mustafa Coskun