Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mustafa Dweik

Lewis Center,OH

Summary

Dynamic and dedicated professional with a strong work ethic and proven customer service skills, honed at The Chiller North. Recognized for enhancing guest satisfaction and training new employees, while adeptly managing high-pressure situations. Committed to problem-solving and effective communication, ensuring seamless operations and positive experiences.

Overview

2026
2026
years of professional experience

Work History

Front of House Employee

The Chiller North
2019 - Current
  • Birthday captain of the building
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Maintained a clean and welcoming environment for guests, contributing to positive experiences.
  • Handled high-pressure situations with grace and patience while maintaining an excellent service standard even during peak hours.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the building was ready for optimal operations each day.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Increased guest return rate through personable interactions and genuine interest in their dining preferences.

Online Order Filling & Grocery

Walmart
01.2020 - 10.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

Olentangy Orange High School
Lewis Center, OH
05-2022

BBA - Economics

Ohio State University
Columbus, Ohio
05-2027

Skills

  • Strong work ethic
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • First aid training
  • Time management
  • Clear communication
  • Training and mentoring
  • Social perceptiveness
  • Adaptability and flexibility

Languages

English
Native or Bilingual
Arabic
Limited Working

Timeline

Online Order Filling & Grocery

Walmart
01.2020 - 10.2020

Front of House Employee

The Chiller North
2019 - Current

High School Diploma -

Olentangy Orange High School

BBA - Economics

Ohio State University

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