Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mustafa Elsadig

Ashburn,VA

Summary

Dynamic Data Center Engineer with proven experience in infrastructure monitoring, incident response, and system reliability at Digital Realty. Skilled in using BMS, EPMS, and EcoStruxure tools to ensure high availability across critical systems. Strong background in server and network device installation, fault resolution, and security enhancement. Known for clear technical communication and effective collaboration with cross-functional teams to deliver scalable, business-aligned solutions that support AI-driven workloads.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Data Center Site Engineer

Digital Realty
03.2025 - Current
  • Monitor data center system health in real-time using BMS, EPMS, and EcoStruxure tools to maintain high availability and operational reliability.
  • Design and implement infrastructure improvements for Electrical, Network, HVAC, and fire suppression systems, proactively identifying and addressing anomalies to prevent critical outages and ensure system integrity.
  • Install, configure, and integrate servers, routers, and networking equipment, supporting seamless scalability and robust system architecture.
  • Diagnose and resolve hardware and network faults, minimizing downtime and ensuring secure, continuous access to critical data and services.

Systems Analyst

Logical Position
04.2024 - 11.2024
  • Effectively detected and responded to security incidents, assessed severity levels, and minimized impact on critical systems and services through prompt incident handling.
  • Implemented comprehensive security measures to protect sensitive data and prevent unauthorized access or breaches across enterprise environments.
  • Worked closely with sales teams and stakeholders, engaged with customers to understand technical issues, and delivered effective and scalable solutions that met business needs.
  • Provided technical support and insight during pre-sales engagements, helping to align customer requirements with appropriate solutions and internal capabilities.

Sales Consultant

Paychex Inc
01.2023 - 04.2024
  • Engaged in consultative sales strategies, identifying customer needs and effectively presenting tailored Paychex solutions to key stakeholders and decision-makers.
  • Cultivated and maintained strong client relationships, ensuring a deep understanding of customer challenges and delivering solutions aligned with their business goals.
  • Conducted ongoing market research and competitive analysis, leveraging tools like Salesforce, Zoom, Webex, and Outreach to generate actionable insights and support sales efforts.
  • Demonstrated strong project management and organizational skills, consistently delivering 30 monthly high-quality presentations to prospective clients and stakeholders.

Business Development Representative

Telepreformance
06.2020 - 12.2022
  • Consistently exceeded sales targets, achieving an average of 120% quota attainment from July 2020 to December 2022 through strategic engagement and solution-based selling.
  • Maintained deep knowledge of company products and services, enabling high-level consultations and delivering expert guidance tailored to customer needs.
  • Recognized for exceptional communication and presentation skills, adept at translating complex technical concepts into clear, value-driven solutions for diverse stakeholders.
  • Collaborated with cross-functional teams to ensure a smooth handoff from sales to implementation, supporting successful onboarding and solution delivery.

Education

Bachelor of Arts - Social Sciences | Environmental Sustainability

Brock Univerisity
Thorold, ON
05-2020

Skills

  • Data Center Infrastructure
  • Data Center Monitoring (BMS, EPMS, EcoStruxure)
  • Electrical, HVAC, and Fire Suppression Systems Oversight
  • Data Center Access & Network Security
  • Server & Network Device Installation/Configuration
  • Network Fabric & High-Capacity Routing
  • Incident Response & Risk Mitigation
  • Project Management & Solution Delivery
  • Technical Presentation & Communication
  • Salesforce, Microsoft Excel, Word and Teams Proficiency
  • Quota Attainment & Strategic Selling
  • Technical Needs Assessment & Troubleshooting

Certification

CompTIA Security+ce, 06/24- 06/27

Timeline

Data Center Site Engineer

Digital Realty
03.2025 - Current

Systems Analyst

Logical Position
04.2024 - 11.2024

Sales Consultant

Paychex Inc
01.2023 - 04.2024

Business Development Representative

Telepreformance
06.2020 - 12.2022

Bachelor of Arts - Social Sciences | Environmental Sustainability

Brock Univerisity

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