Mustafa Osmanoglu
Miami
Summary
Deliver exceptional costumer service by providing a personalized shopping experience to ensure satisfaction and loyalty. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
Neiman Marcus Group Ltd
05.2024 - Current
- Extensive experince in luxury sales, catering to high-net-worth clients.
- Skilled in providing personalized, high touch costumer service to enhance the client experience.
- Strong knowledge of premium brands, product expertise and market trends.
- Proven ability to build and mantain long term relationships with elite clientele.
- Track record of exceeding sales targets and deliviring exceptional shopping experience.
Sales Advisor
Nordstrom
10.2022 - 05.2024
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Developed long-lasting client relationships by providing exceptional customer service.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
International Marketing Specialist
Medical Park Hospital Group
08.2021 - 09.2022
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Streamlined communication processes, leading to improved collaboration between departments.
- Developed loyalty programs, fostering long-term customer relationships and repeat business.
- Improved customer retention rates by designing customized loyalty programs tailored to individual needs.
Education
Bachelor of Science - Molecular Biology And Genetics
Balikesir University
Turkey07-2021
Skills
- Exceptional customer service
- Teamwork and collaboration
- Relationship building
- Sales strategies
- Sales development
- Multi-tasking strength
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Turkish
Native or Bilingual
Kazakh
Native or Bilingual
Timeline
Sales Associate
Neiman Marcus Group Ltd
05.2024 - Current
Sales Advisor
Nordstrom
10.2022 - 05.2024
International Marketing Specialist
Medical Park Hospital Group
08.2021 - 09.2022
Bachelor of Science - Molecular Biology And Genetics
Balikesir University
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