
More than 15 years of experience with proven expertise in hardware, software and networking environment. With exceptional customer support and service Involved in several IT projects in a large, complex network operation center Provide onsite (at desk) service to customers, along with using control and administration tools. Extensive experience in issues related to Intranet, IP, DHCP, WINS, DNS, RAS, VPN, FTP, Telnet configuration, implementation, and management