Mustafa Tomas
Detroit,MI
Summary
Seasoned Towing Operator with comprehensive knowledge in vehicle recovery, roadside assistance, and customer service. Skilled in operating various towing vehicles under diverse road and weather conditions. Successfully reduced response times and improved efficiency in previous roles while maintaining safety standards. Strong problem-solving skills paired with ability to handle high-stress situations effectively.
Focused professional with several-year background in facilities. Accurately measure, record and report product and shipping information. Fast learner proficient in operating standard warehouse equipment.
Overview
4
4
years of professional experience
Work History
M&M Towing
Towing
Dearborn, Michigan
08.2022 - 06.2024
- Performed pre-trip inspections on tow trucks to ensure safety and compliance with regulations.
- Maintained accurate records of customers, charges, and services rendered.
- Operated a variety of equipment such as flatbeds, wheel lifts, and wreckers to transport vehicles.
- Loaded and unloaded vehicles onto trailers or tow truck beds using chains, straps, winches, ramps, hoists and dollies.
- Assisted in the recovery of stolen vehicles by providing information to law enforcement agencies.
- Established good working relationships with clients by offering courteous service throughout each job assignment.
Ford
Assistant Manger
Plymouth, MI
01.2020 - 08.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Fordson High School
Dearborn, Michigan06-2012
Skills
- Vehicle inspection
- Traffic control
- Heavy equipment operation
- Basic mechanical skills
- Equipment inspection
- Customer service
- Heavy lifting
- Strong work ethic
Timeline
M&M Towing
Towing
08.2022 - 06.2024
Ford
Assistant Manger
01.2020 - 08.2022
High School Diploma -
Fordson High School