Mustafa Yasin
Richmond,TX
Summary
Dynamic professional with a proven track record at KZ Transportation, enhancing customer satisfaction and safety compliance. Excelled in roles requiring excellent communication and problem-solving skills. Led a sales team to increase revenue, significantly improving client relationships. Skilled in management and active listening, consistently achieving and surpassing goals with a focus on achievements over tasks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Truck Driver
KZ Transportation
12.2020 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Dropped and hooked trailers and changed configuration of equipment.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Sales Manager
Metro PCSInc
09.2016 - 12.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Patient Sitter
Memorial Hermann Memorial City Medical Center
06.2014 - 09.2016
- Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
- Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
- Increased patient morale through engaging conversation and companionship throughout their hospital stay.
- Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.
Floor Technician
HCA Hospital
06.2012 - 05.2014
- Sweep, mop, scrub, strip, wax, and refinish floors
- Set up, operate, and maintain floor care equipment
- Pick up and transport waste
- Move furniture and equipment
- Perform room setups
- Communicate with supervisors and other team members
Education
High School Diploma -
Robert High School
Houston, TXSkills
Communication
Active Listening
Customer Service
Management
Problem Solving
Certification
CPR Certified
Timeline
Truck Driver
KZ Transportation
12.2020 - Current
Sales Manager
Metro PCSInc
09.2016 - 12.2020
Patient Sitter
Memorial Hermann Memorial City Medical Center
06.2014 - 09.2016
Floor Technician
HCA Hospital
06.2012 - 05.2014
High School Diploma -
Robert High School