MUSTAFA TAHSEEN ARSHAD
26 Grant Street, Hempstead,NY
Summary
Overall, as a Managing Director of a premium hotel, I supervised the operations for creating and maintaining a positive and profitable environment that allows guests to enjoy a high level of comfort and service, while also ensuring that the hotel's staff and facilities are well managed and maintained. Also responsible for advance planning, forecasting for marketing and sales, company strategy, new developments, organizing, and sourcing materials. The success of this creative business depends on my expertise in project management, financial planning, and supplier and contractor management. I raised the hotel's profile so that many wealthy travelers to Chittagong, would choose it first.
Overview
21
21
years of professional experience
Work History
Managing Director
THE PENINSULA CHITTAGONG LIMITED
Chattogram, Bangladesh
06.2002 - 12.2022
- Establishing and accomplishing the hotel's financial goals through the development and execution of successful business and marketing programs.
- Ensure that the hotel maintains high standards for cleanliness and comfort and meets or exceeds the expectations of its guests.
- Recruiting, training, and managing hotel staff to ensure that they are knowledgeable, professional, and motivated.
- Developing and maintaining positive relationships with hotel guests, vendors, and partners.
- Ensuring that the hotel complies with all relevant regulations and laws, including those related to health and safety, environmental sustainability, and employment.
- Identifying and addressing any operational issues or inefficiencies that could impact the hotel's performance or reputation.
- Overseeing the maintenance and upkeep of the hotel's physical plant, including its buildings, grounds, and equipment.
- Participating in industry associations and events to keep up with the latest trends and best practices in hotel management.
- Utilized sales and marketing tools to create brand awareness in the market
- Improved business strategies based on customer feedback
CEO
THE PENINSULA CHITTAGONG LIMITED
Chattagram, Bangladesh
03.2002 - 12.2022
- Developing and implementing the hotel's overall business strategy, including setting goals, creating budgets, and making key decisions about the hotel's direction.
- Managing the hotel's finances, including creating budgets, monitoring revenue and expenses, and ensuring that the hotel is profitable.
- Ensuring that the hotel provides high-quality guest experiences, including overseeing the hotel's customer service and ensuring that guests are satisfied with their stays.
- Maintaining the hotel's reputation and ensuring that it remains a top destination for guests. This includes overseeing the hotel's marketing and public relations efforts.
- Ensuring that the hotel is in compliance with all applicable regulations, including safety regulations, labor laws, and environmental regulations.
Education
Bachelor of Science - Electrical Engineering Technology
Southeastern Oklahoma State University
Durant, OK1986
BBA - Accounting
Chittagong Government Commerce College
Commerce College Road, Chattogram 4100, Bangladesh1981
Skills
- Staff Management
- Contract Management
- Quality Assurance
- Budget Development
- Business Planning
- Problem-Solving Skills
- Business Development
- Project Management
- Strategic Planning
- Market Strategy
- Mentoring
- Business Leadership
Timeline
Managing Director
THE PENINSULA CHITTAGONG LIMITED
06.2002 - 12.2022
CEO
THE PENINSULA CHITTAGONG LIMITED
03.2002 - 12.2022
Bachelor of Science - Electrical Engineering Technology
Southeastern Oklahoma State University
BBA - Accounting
Chittagong Government Commerce College
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